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Interpersonal Communication (Final Exam) Questions And Answers Latest Update
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Interpersonal Communication (Final Exam) Questions And Answers Latest Update
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Interpersonal Communication(Final Exam) Questions And
Answers Latest Update
Why We Communicate ANS✔✔ - Communication meets physical needs.
- Communication meets relational needs.
- Communication fills identity needs.
- Communication meets spiritual needs.
- Communication serves instrumental needs.
Instrumental Needs ANS✔✔ Practical, everyday needs. (Ex. ordering a
drink, getting a job, etc.)
Communication as Action ANS✔✔ Communication thought of as a one-way
process. The SOURCE comes up with a thought or idea, ENCODES (conveys
with language or gesture) it, and creates a MESSAGE ➝ the MESSAGE is then
sent through a channel to the RECEIVER ➝ the RECEIVER finally DECODES
it ➝ NOISE may interfere. NOISE can be psychological, physiological, or
physical.
Communication as Interaction ANS✔✔ Contains the same elements as the
action model, but includes FEEDBACK, which are verbal and nonverbal
responses to a message, and CONTEXT, which is the physical or psychological
environment in which communication occurs. Both of these elements shape
the interaction process.
,Communication as Transaction ANS✔✔ No distinction between SOURCE
and RECEIVER. Both members of an interaction are simultaneously
SOURCES and RECEIVERS. Conversation flows in both directions at the same
time, as well. FEEDBACK is a message in and of itself.
Six Characteristics of Communication ANS✔✔ - Communication relies on
multiple channels: the different ways in which people convey messages, such
as facial expressions, gestures, tone of voice, etc. Channel-rich contexts vs.
channel-lean contexts.
- Communication passes through perceptual filters: we filter what we are
hearing through our different ideals, experiences, etc. I may listen to the same
speech as a Republican, but take away different things than the Republican
did.
- People give communication its meaning: we decide what words mean.
Includes symbols.
- Communication has literal meanings and relational implications: involves
content dimension vs. relational dimension.
- Communication sends a message, whether intentional or unintentional.
- Communication is governed by rules: involves explicit rules vs. implicit rules.
Channel-Rich Context ANS✔✔ A communication context involving many
channels at once. For example, in face-to-face interactions you can hear your
conversational partner's voice, see their facial expressions, etc.
Channel-Lean Context ANS✔✔ A communication context involving few
channels at once. For example, in text messaging, text is the only channel.
Symbol ANS✔✔ A representation of an idea.
, Content Dimension ANS✔✔ Literal information that is communicated by a
message.
Relational Dimension ANS✔✔ Signals about the relationship in which a
message is being communicated.
Communication Myths ANS✔✔ - Everyone is an expert in communication.
- Communication will solve any problem.
- Communication can break down.
- Communication is inherently good.
- More communication is always better.
Being a Competent Communicator ANS✔✔ - Self-awareness: involves self-
monitoring, of an awareness of one's behavior and how it effects others. High
self-monitors pay attention to how they look, sound, and act, while low self-
monitors don't.
- Adaptability.
- Empathy.
- Cognitive complexity: the ability to understand a given situation in multiple
ways.
- Ethics: a code of morality or a set of ideas about what is right.
Components of Culture ANS✔✔ - Symbols.
- Language.
- Values.
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