unit 1 assessment-career readiness
exam questions and answers
Why is professionalism important? - Answer-it can influence your ability to get and keep
a job. it can reflect positively or negatively on the employee and employer
characteristics of a professional - Answer-responsible, knowledgeable, ethical, effective
communicator, well-groomed
Why is communication important in the workplace? - Answer-professionals rely on
communication to accomplish tasks, build relationships, and share ideas. Without
communication it would be impossible to grow and develop as an individual or
contribute to society as a whole
what are examples of things that happen to individuals that behave in a professional
manner - Answer-gain the respect of colleagues and clients, earn more promotions, and
have more success in all aspects of life
types of professional communication - Answer-written, verbal, non-verbal, visual
soft skills - Answer-qualities not measurable with a piece of paper
communication - Answer-the process of exchanging information between individuals
through a shared mode of delivery
professional - Answer-exchanging information between individuals in any type of
professional and business context
do soft skills help you do your job - Answer-yes; they enhance your job satisfaction,
increase longevity of your career, and boost your advancement potential
what does professional behavior effect? - Answer-customers, coworkers, and company
what does your appearance have to do with being professional - Answer-in an interview
or business setting it is important to make a good impression, appearance plays a big
factor in that. In business settings your appearance reflects on your company. If your
outward appearance is deficient in some way then it will reflect negatively on your
company
Why is professionalism important? - Answer-it can influence your ability to get and keep
a job. it can reflect positivively or negatively on the employee and employer
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