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MGMT 2103 UARK Final Exam Questions and Answers 100% Correct

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MGMT 2103 UARK Final Exam Questions and Answers 100% Correct Performance Appraisals - Answers Definition- Job performance of an employee is documented and evaluated Organization gets information on how well an employee is doing on the job. Performance appraisals are key to evaluating how emplo...

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  • November 6, 2024
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MGMT 2103 UARK Final Exam Questions and Answers 100% Correct

Performance Appraisals - Answers Definition- Job performance of an employee is documented and
evaluated



Organization gets information on how well an employee is doing on the job. Performance appraisals are
key to evaluating how employees are doing in an organization.

List and describe the four types of workers identified by the human capital architecture model - Answers
Strategic knowledge: unique skills directly linked to the company's strategy. High value, high uniqueness



Core: skills to perform a predefined job that are valuable but not difficult to replace. High value, low
uniqueness



Supporting labor: workers whose skills are of less strategic value and easily available on market. Low
value, low uniqueness



Complementary/Alliance partners: individuals and groups with unique skills that don't necessarily
contribute to company's strategy. Low value, high uniqueness

Identify the two dimensions along which human capital differs according to the human capital
architecture - Answers Value

Uniqueness

Decision Making Bias - Answers Decisions are subject to bias, because everyone has a bias

Judgmental Heuristics - Answers Cognitive shortcuts or biases that are used to simplify the process of
making decisions

Validity - Answers the extent to which a performance measure assesses all and only the relevant aspects
of job performance

Internal Equity - Answers Job Structure: relative pay of jobs (range of pay often expressed by salary
grades)

External Equity - Answers Pay Level: average pay, including wages, salaries and bonuses

Legitimate Power - Answers power based off of formal authority

, Reward Power - Answers power by providing/granting rewards

Coercive Power - Answers make threats of punishment and deliver actual punishment

Expert Power - Answers Have valued knowledge or information over those who need the knowledge or
information

Referent Power - Answers Using one's personal characteristics and social relationships to obtain
compliance

Position Power Includes - Answers Legitimate power

Reward Power- Both slightly positive

Coercive Power- slightly negative

Personal Power includes: - Answers Expert Power

Referent Power- both typically positive

Individual Reactions to Power - Answers Resistance

Compliance

Commitment

Added Value Negotiations - Answers parties cooperatively develop multiple packages while building
productive long term relationships

Functional Conflict - Answers constructive or cooperative conflict characterized by:

-Consultative interactions

-A focus on the issues

-Mutual respect

-Useful give and take

Dysfunctional Conflict - Answers threatens an organization's interests

Desired outcomes of conflict management - Answers Agreement

Stronger relationships

Learning

Affirmative Action - Answers way of taking extra effort to attract/retain minority employees

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