Under the Florida Unfair Insurance Trade Practices Act,
penalties are provided for misrepresentation of business
practices, which include all of the following except:
A. Failing to act promptly
B. Failure to explain claim denials in writing
C. Denying claims with reasonable investigation
D. Failure to maintain complaint handling procedures -
✔️CORRECT ANSWER✅-C. Denying claims with reasonable
investigation
An adjuster who represents the financial interests of the
insured named in the policy is defined as a(n): - ✔️CORRECT
ANSWER✅-Public Adjuster
When investigating liability insurance claims, which of the
following three major elements are determined: (CLD) -
✔️CORRECT ANSWER✅-Coverage
Liability
,Damages
A relationship that requires maintenance of a high degree of
fidelity and loyalty to the interests of the principal, whether or
not the adjuster is a direct employee is defined as: -
✔️CORRECT ANSWER✅-Fiduciary
Should always be maintained whether or not the adjuster is a
direct employee
An adjuster who is self employed and not affiliated with either
insurers or bureaus is defined as a(n): - ✔️CORRECT
ANSWER✅-Independent Adjuster
The adjuster's investigation may include all of the following
except:
A. Verification of Bills and Estimates
B. Photographs
C. Witness Canvasses
D. Policy Cancellation - ✔️CORRECT ANSWER✅-Policy
Cancellation
,The assertion of an alleged legal right against an insurer, which
carries with it a demand for appropriate relief, is defined as: -
✔️CORRECT ANSWER✅-Claim
Relieving the financial burden on the claimant by making
certain payments to the claimant even before the claim can be
negotiated is defined as: - ✔️CORRECT ANSWER✅-Advanced
Payment
The process of disposing of an insurance claim is defined as: -
✔️CORRECT ANSWER✅-Adjusting
Also "the negotiation period that results in an agreement"
All of the following are requirements for the "Code of Ethics,"
except:
A. Adjusters should not give legal advice
B. Adjusters may negotiate with a claimant who is represented
by an attorney
, C. A witness who requests a copy of a statement given must be
provided with one
D. Adjusters will keep an unprejudiced and open mind -
✔️CORRECT ANSWER✅-B. Adjusters may negotiate with a
claimant who is represented by an attorney
Adjusters MAY NOT. Bad, adjuster, bad!
A written statement given by the insured to the insurer
acknowledging that money received in the settlement of
damages is received, not as a final payment, but as an advance
pending an outcome of a claim against the person responsible
for the damage. This is defined as a(n): - ✔️CORRECT
ANSWER✅-Loan Receipt
Enables insurer to bring an action for recovery against a third
party
Duties and functions of the Department of Financial Services
include all of the following except:
A. Approve the issuance of licenses
B. Rating and underwriting rules
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