When a family is being interviewed regarding a provision of services, the first course of action should be to: -
1. discuss the healthcare organization's rate structure
2. inquire about the potential care recipient's needs
3. give tour of the healthcare organization
4. talk about the health...
When a family is being interviewed regarding a provision of services, the first course of action should be
to: -
1. discuss the healthcare organization's rate structure
2. inquire about the potential care recipient's needs
3. give tour of the healthcare organization
4. talk about the healthcare organization's strengths compared to the competition's - ANSWERS2. inquire
about the potential care recipient's needs
When marketing a healthcare organization, the market is considered to be all of the individuals:
1. living within an established radius of the healthcare organization
2. enrolled in the Medicaid or Medicare programs
3. with a demand for their service of product
4. discharging from an acute care hospital - ANSWERS3. with a demand for their service of product
Ethics are the beliefs or attitudes that make up which kind of organizational values?
1. Humanitarian
2. Religious
3. Moral
4. Civic - ANSWERS3. Moral
A cognitive care recipient, whose spouse is living, does not have an advance directive or a Do Not
Resuscitate (DNR) order. The care recipient's daughter has financial Power of Attorney, and the son has
Healthcare of Power of Attorney. A DNR order can be authorized by the:
1. care recipient's son
2. care recipient
3. care recipient's spouse
4. physician - ANSWERS1. care recipient's son
,Establishing and Implementing policies regarding the management and operations of a healthcare
organization is the responsibility of the:
1. department managers
2. chief executive officer
3. care recipient
4. governing body - ANSWERS2. chief executive officer
All employees in a healthcare organization should be working toward the organization's purpose, which
described in the healthcare organization's:
4. care recipient refusal and noted - ANSWERS1. administer as necessary
One of the most commonly diagnosed mental illnesses in the elderly is:
1. depression
2. obsessive-compulsive disorder
3. schizophrenia
4. paranoia - ANSWERS1. Depression
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) ensures a care recipient's right
to:
1. select and change their personal physician
,2. request restrictions on certain uses and disclosures of personal health information
3. select treatment options based on religious preference
4. designate who can make decisions on their behalf - ANSWERS2. request restrictions on certain uses
and disclosures of personal health information
Larry is a care recipient at a healthcare organization. He has told several care recipients he has cancer.
Another care recipient comes to the office to learn more about Larry's situation. Regarding Larry's
personal information, staff:
1. must tell Larry not to discuss his condition with anyone but the physician
2. may not discuss Larry's situation without his permission
3. must explain to Larry about keeping his medical information confidential
4. can talk about Larry's situation to other care recipients - ANSWERS2. may not discuss Larry's situation
without his permission
Which of the following statements about care recipient needs is most accurate?
1. Most care recipients need to adjust to placement in a healthcare organization and to adapt to the
routines and patterns of the healthcare organization
2. The care recipient's needs are identified through a review of the care recipient's physical, mental, and
emotional history
3. The healthcare organization must seek to collaborate information provided by the care recipient, since
people tend to overlook their own shortcomings
4. Factors to be considered in identifying care recipient needs include former occupation, leisure
activities, and cultural factors - ANSWERS2. The care recipient's needs are identified through a review of
the care recipient's physical, mental, and emotional history
Hospice care is usually provided to those care recipients determined to be terminally ill and who have
approximately how long to live?
1. 1 month '
2. 3 months
3. 6 months
4. 12 months - ANSWERS3. 6 months
, Changing a bathing schedule to meet the care recipient's time preference is an example of:
1. permanent assignment
2. person-centered care
3. green living
4. time management - ANSWERS2. person-centered care
Mrs. J has completed a Do Not Resuscitate (DNR) form. A friend of hers comes to the office, upset that
Mrs. J has chosen to have a DNR, and asks for a copy of the DNR to discuss it with Mrs. J. The staff
should:
1. not release the DNR because it cannot be changed once it has been signed 2. call Mrs. J's physician to
release the form to the visitor
3. release the form so the friend can help Mrs. J understand the DNR
4. not release the form because of confidentiality - ANSWERS4. not release the form because of
confidentiality
Care recipients who elect to receive hospice benefits should receive:
1. pain relief and symptom management
2. notice that their stay can continue for a maximum of six months
3. additional life-sustaining services that are covered by Medicare
4. priority admission to an acute-care hospital - ANSWERS3. additional life-sustaining services that are
covered by Medicare
An individual that a person can designate to make complex healthcare decisions on their behalf is known
as a:
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