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Test Bank For Organizational Behavior, 8th Edition by Steven McShane Chapter 1-15
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Test Bank ForOrganizational Behavior, 8th Edition, Steven McShane
Chapter 1-15
Chapter 01
1. Three challenges organizations are facing include globalization, increasing workforce diversity, and emerging employment relationships.
TRUE
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 01-01 Define organizational behavior and organizations; and discuss the importance of this field of inquiry.
Level of Difficulty: 2 Medium
Topic: Organizational Behavior (OB)
Feedback: Three challenges organizations are facing include globalization, increasing workforce diversity, and emerging employment relationships.
2. All organizations have a collective sense of purpose, whether it's producing oil or creating the fastest Internet search engine.
TRUE
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 01-01 Define organizational behavior and organizations; and discuss the importance of this field of inquiry.
Level of Difficulty: 1 Easy
Topic: Organizational Behavior (OB)
Feedback: A key feature of organizations is that its members have a collective sense of purpose.
3. Until the 1930s, most organizational research and practice tried to improve work efficiency by changing working conditions and job duties.
Employee thoughts and feelings were ignored and usually considered irrelevant.
TRUE
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 01-01 Define organizational behavior and organizations; and discuss the importance of this field of inquiry.
Level of Difficulty: 1 Easy
Topic: Organizational Behavior (OB)
Feedback: Until the 1930s, most organizational research and practice tried to improve work efficiency by changing working conditions and job
duties. Employee thoughts and feelings were ignored and usually considered irrelevant.
4. OB knowledge is beneficial not only to an individual, but also to an organization's financial health.
TRUE
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 01-01 Define organizational behavior and organizations; and discuss the importance of this field of inquiry.
Level of Difficulty: 2 Medium
Topic: Organizational Behavior (OB)
Feedback: OB knowledge is just as important for the organization's financial health.
5. Globalization may have both positive and negative implications for people working in organizations.
TRUE
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 01-02 Debate the organizational opportunities and challenges of technological change, globalization, emerging employment relationships, and workforce diversity.
Level of Difficulty: 2 Medium
Topic: Globalization
Feedback: Globalization offers numerous benefits to organizations in terms of larger markets, lower costs, and greater access to knowledge and
innovation. At the same time, there is considerable debate about whether globalization benefits developing nations and whether it is primarily
responsible for increasing work intensification, as well as reducing job security and work/life balance in developed countries.
6. Reduced job security and increased work intensification are partly caused by globalization.
TRUE
AACSB: Analytical Thinking
1-1
,Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 01-02 Debate the organizational opportunities and challenges of technological change, globalization, emerging employment relationships, and workforce diversity.
Level of Difficulty: 2 Medium
Topic: Globalization
Feedback: There is considerable debate about whether globalization benefits developing nations and whether it is primarily responsible for increasing
work intensification, as well as reducing job security and work/life balance in developed countries.
7. Employees who were born between 1946 and 1964 are referred to as Generation X employees.
FALSE
AACSB: Diversity
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 01-02 Debate the organizational opportunities and challenges of technological change, globalization, emerging employment relationships, and workforce diversity.
Level of Difficulty: 2 Medium
Topic: Diversity
Feedback: Employees who were born between 1946 and 1964 are called Baby Boomers.
8. Systematic research investigation produces evidence-based management, which involves making decisions and taking actions based on this
research evidence.
TRUE
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 01-03 Discuss the anchors on which organizational behavior knowledge is based.
Level of Difficulty: 2 Medium
Topic: Organizational Behavior (OB)
Feedback: Systematic research investigation produces evidence-based management, which involves making decisions and taking actions based on
this research evidence.
9. The systematic research anchor relies mainly on qualitative data and subjective procedures to test hypotheses.
FALSE
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 01-02 Debate the organizational opportunities and challenges of technological change, globalization, emerging employment relationships, and workforce diversity.
Level of Difficulty: 3 Hard
Topic: Organizational Behavior (OB)
Feedback: A critical feature of OB knowledge is that it should be based on systematic research, which typically involves forming research questions,
systematically collecting data, and testing hypotheses against those data. These are facets of quantitative research.
10. All popular management concepts rely on hard evidence that proves they are valid.
FALSE
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
Blooms: Analyze
Learning Objective: 01-02 Debate the organizational opportunities and challenges of technological change, globalization, emerging employment relationships, and workforce diversity.
Level of Difficulty: 3 Hard
Topic: Organizational Behavior (OB)
Feedback: Some management concepts have become popular (some have even found their way into OB textbooks!) because of heavy marketing, not
because of any evidence that they are valid.
11. Most organizational events may be studied from all three levels of analysis: individual, team, and organization.
TRUE
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 01-03 Discuss the anchors on which organizational behavior knowledge is based.
Level of Difficulty: 1 Easy
Topic: Organizational Behavior (OB)
Feedback: The multiple levels of analysis that anchor OB knowledge include three levels of analysis: individual, team, and organization.
12. Organizational effectiveness is considered the ultimate dependent variable in organizational behavior.
TRUE
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
1-2
,Blooms: Understand
Learning Objective: 01-04 Compare and contrast the four perspectives of organizational effectiveness.
Level of Difficulty: 1 Easy
Topic: Organizational Behavior (OB)
Feedback: Organizational effectiveness is considered the ultimate dependent variable in organizational behavior.
13. The open systems perspective emphasizes that organizations survive by adapting to changes in the external environment.
TRUE
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 01-04 Compare and contrast the four perspectives of organizational effectiveness.
Level of Difficulty: 1 Easy
Topic: Open System
Feedback: The open systems perspective advocates the view that organizations depend on the external environment for resources, affect that
environment through their output, and consist of internal subsystems that transform inputs to outputs.
14. One of the fastest ways to acquire knowledge is to hire individuals or purchase entire companies that have valued knowledge.
TRUE
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 01-04 Compare and contrast the four perspectives of organizational effectiveness.
Level of Difficulty: 2 Medium
Topic: Organizational Development
Feedback: Knowledge acquisition includes extracting information and ideas from the external environment as well as through insight. One of the
fastest and most powerful ways to acquire knowledge is by hiring individuals or acquiring entire companies.
15. Stakeholders of an organization are shareholders, customers, suppliers, governments, and any other groups with a vested interest in the
organization.
TRUE
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 01-04 Compare and contrast the four perspectives of organizational effectiveness.
Level of Difficulty: 1 Easy
Topic: Organizational Development
Feedback: Stakeholders include individuals, organizations, and other entities that affect, or are affected by, the organization's objectives and actions.
16. Which of the following statements is true about organizational behavior?
A. OB researchers systematically study various topics at a single level rather than at multiple levels.
B. It is concerned with the study of people who work independently.
C. It does not include the study of collective entities.
D. It is less effective in studying people who interact in highly organized fashion.
E. It includes team, individual, and organizational level analyses.
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 01-01 Define organizational behavior and organizations; and discuss the importance of this field of inquiry.
Level of Difficulty: 2 Medium
Topic: Organizational Behavior (OB)
Feedback: OB researchers systematically study various topics at multiple levels of analysis, namely the individual, the team (including interpersonal),
and the organization.
17. Which of these statements is true about the field of organizational behavior?
A. It examines how individuals and teams in organizations relate to one another and to their counterparts in other organizations.
B. OB researchers systematically study various topics at a common level rather than at multiple levels.
C. Information technology has almost no effect on organizational behavior.
D. The field of organizational behavior relies exclusively on ideas generated within the field by organizational behavior scholars.
E. The origins of organizational behavior are traced mainly to the field of economics.
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 01-01 Define organizational behavior and organizations; and discuss the importance of this field of inquiry.
Level of Difficulty: 2 Medium
Topic: Organizational Behavior (OB)
Feedback: Organizational behavior (OB) is the study of what people think, feel, and do in and around organizations. It looks at employee behavior,
1-3
, decisions, perceptions, and emotional responses. It examines how individuals and teams in organizations relate to one another and to their
counterparts in other organizations.
18. In the field of organizational behavior, organizations are described as
A. entities, which are considered a legal grouping of people and systems.
B. groups of people who work independently to achieve a collective goal.
C. social entities with a publicly stated set of formal goals.
D. groups of people with independent, profit-centered motives and objectives.
E. groups of people who work interdependently toward some purpose.
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Blooms: Remember
Learning Objective: 01-01 Define organizational behavior and organizations; and discuss the importance of this field of inquiry.
Level of Difficulty: 1 Easy
Topic: Organizational Behavior (OB)
Feedback: From an organizational behavior perspective, organizations are defined as groups of people who work interdependently toward some
purpose.
19. Organizational behavior knowledge
A. originates mainly from models developed in chemistry and other natural sciences.
B. accurately predicts how anyone will behave in any situation.
C. is more appropriate for people who work in computer science than in marketing.
D. helps us to understand, predict, and influence the behaviors of others in organizational settings.
E. is important only for the managers of an organization.
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 01-01 Define organizational behavior and organizations; and discuss the importance of this field of inquiry.
Level of Difficulty: 2 Medium
Topic: Organizational Behavior (OB)
Feedback: OB is important because it helps to fulfill the need to understand and predict. But the main reason why people with work experience value
OB knowledge is that they have discovered how it helps them get things done in organizations.
20. Which of the following statements is true of organizational behavior knowledge?
A. It is relevant to everyone who works in organizations.
B. It should never be used to influence the behavior of other people.
C. It should be used by managers and senior executives alone.
D. It should not be used by subordinates to influence the behavior of their managers.
E. It is less significant when the level of interpersonal interaction is high.
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 01-01 Define organizational behavior and organizations; and discuss the importance of this field of inquiry.
Level of Difficulty: 2 Medium
Topic: Organizational Behavior (OB)
Feedback: Everyone has to understand the behavior of others in organizations. Hence, it is important to everyone in an organization.
21. _____ encompasses the study of how organizations interact with their external environments.
A. Organizational learning
B. Human capital
C. Organizational behavior
D. High-performance work practice
E. Closed systems
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Blooms: Understand
Learning Objective: 01-01 Define organizational behavior and organizations; and discuss the importance of this field of inquiry.
Level of Difficulty: 2 Medium
Topic: Organizational Behavior (OB)
Feedback: Organizational behavior encompasses the study of how organizations interact with their external environments, particularly in the context
of employee behavior and decisions.
22. In order for something to be called an organization,
A. it must have a building.
B. it must have equipment.
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