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Cintas ssr certification exam with correct answers
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Cintas ssr certification exam with correct answers
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Cintas ssr certification exam withcorrect answers
What is CRF? - Answers -Customer request form
What is uniform advantage? - Answers -Alternative to paying for damaged garments.
Small extra charge each week for program.
When should discuss accounts receivable with a customer - Answers -30 days past due
Which is not a typical uniform buying motive? - Answers -Casual Friday
How often do you complete Smith Training? - Answers -Annually
Five keys for Smith Driving? - Answers -Aim high in steering
Get the big picture
Keep your eyes moving
Leave yourself an out
Make sure they see you
What makes up customers total inventory? - Answers -Garments in their possession.
Garments in our possession
Which of the following is not components that make up A/R funds? - Answers -45 days
past due
Minimum expectation for Accounts Receivables? - Answers -Less than 5%
Who is responsible for appearance and upgrading of garments? - Answers -The ssr
Explain why Net Billings is important? - Answers -Cintas wants to realize 100% of their
Billings with each customer. Periodically credits are due but should be kept to a
minimum.
If a customer turns in 90 out of 100, what should you do? - Answers -L/R the remaining
ten
Which is not a standard delivery frequency? - Answers -Every third week.
What does GRF mean? - Answers -Garment request form
, What are out of service garments? - Answers -Garments returned for cleaning, grading,
and storage until needed
What two items should the ssr always have? - Answers -Pen and paper
What is a good alternative to measuring? - Answers -Size samples
Standard term of Cintas agreement? - Answers -60 months
Which is not standard company emblem type? - Answers -L ten X-- embroidery and
screen printing
4 components of creating raving fans. - Answers -Customers love doing business with
Cintas
Stay with Cintas
Grow their business with Cintas
Recommend Cintas to other businesses
Which is not a sleeve length description? - Answers -MT- muscle shirt
What tool helps you find status on your garment requests? - Answers -Garment audit
trail
Who is a good competitor and why? - Answers -Unifirst--offer like products and services
Poor competition and why? - Answers -Ameripride--no plant
If customer pays by check, what information goes on it? - Answers -Sold to#
Payer#
Invoice#
Route/Day
Briefly describe customer on boarding process - Answers -Showing customers how we
track garments turned in and delivered to build their trust in us.
TorF? AR% kpi includes money at 30/60/90+ days? - Answers -False. Only at 30/60/90
TorF? Transition of trust must include the sales rep and ssr? - Answers -True.
TorF? There are three types of national accounts. - Answers -False only 2. Voluntary
and mandatory
TorF? MLRA means multi location rental agreement. - Answers -True
TorF? I can make price changes under GM lock control - Answers -False
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