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3.1 AMA PCM Consumer Behavior Questions and Answers (100% Pass) $12.49   Add to cart

Exam (elaborations)

3.1 AMA PCM Consumer Behavior Questions and Answers (100% Pass)

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  • AMA PCM

Attitude A positive or negative evaluation or belief held about something, which in turn may affect one's behavior; attitudes are typically broken down into cognitive, affective, and behavioral components. Behavioral Learning Forms of learning such as classical conditioning and operant c...

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  • November 8, 2024
  • 13
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • AMA PCM
  • AMA PCM
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1|Page | © copyright 2024/2025 | Grade A+




3.1 AMA PCM Consumer Behavior
Questions and Answers (100% Pass)
Attitude


✓ A positive or negative evaluation or belief held about something,

which in turn may affect one's behavior; attitudes are typically broken

down into cognitive, affective, and behavioral components.




Behavioral Learning


✓ Forms of learning such as classical conditioning and operant

conditioning, that can be described in terms of stimuli and responses.




Beliefs


✓ Conceptions that people accept as true, concerning how the world

operates and where the individual fits in relationship to others.




Buying Behavior


✓ The decisions and actions of people involved in buying and using

products.




Cognitive Dissonance (post-purchase dissonance)



Master01 | October, 2024/2025 | Latest update

, 1|Page | © copyright 2024/2025 | Grade A+

✓ A state of mental discomfort arising from a discrepancy between two

or more of a person's beliefs or between a person's beliefs and overt

behavior.




Cognitive Learning


✓ Form of altering behavior that involves mental processes and may

result from observation or imitation.




Consideration Set (Evoked Set)


✓ Group of brands that a consumer would consider acceptable from

among all the brands in the product class of which he or she is aware.




Consumer Behavior


✓ Processes a consumer uses to make purchase decisions, as well as to

use and dispose of purchased goods or services; also includes factors

that influence purchase decisions and product use




Consumer Socialization


✓ The process by which people acquire the skills, knowledge and

attitudes necessary to function as consumers.




Master01 | October, 2024/2025 | Latest update

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