Exam (elaborations)
Green Belt Exam Questions With 100% Correct Answers 2024
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Six Sigma Green Belt
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Six Sigma Green Belt
Green Belt Exam Questions With 100% Correct Answers
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green belt exam questions with 100 correct answer
what is the mean mode median for the data in co
a call center was experiencing customer complaints
what will a stakeholder analysis raci matrix hel
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Green Belt Exam Questions With 100%
Correct Answers
WhatiisitheiMean,iModei&iMedianiforitheidataiiniColumni1,iDataiSetiA?
i
a.iMeani=i8.7,iModei=i8,iMediani=i7i
b.iMeani=i8.7,iModei=i7,iMediani=i8i
c.iMeani=i8,iModei=i8.7,iMediani=i7i
d.iMeani=i7,iModei=i7,iMediani=i8.7i
e.iMeani=i8,iModei=i8,iMediani=i7i-iCorrectiAnsweriB
Formula:
Meani=iSum(x)/ni=i8.7
Modei=iMostifrequentivaluei=i7
Mediani=ibecauseisampleiisieveni(n=50),itheimedianiisitheiaverageiofith
ei(n/2)thiandi((n/2)+1)thivaluesiinitheisortediseriesi=i8i
PleaseireferenceiQuantifyingiProcessiVariabilityiforimoreiinformation.
Aicallicenteriwasiexperiencingicustomericomplaintsiaboutitime-on-
holdiandianiimprovementiteamiwasiformeditoisolveitheiproblem.iTheim
anageriofitheicallicenterijoineditheiteam'sifirstimeetingiandiinformedith
eiteamithatitheiriprojectiwouldibeishort-
livedibecauseitheiobviousisolutionitoitheitime-on-
holdiproblemiwasitoiaddimoreiphoneilines.iWithithisiadviceiasiaibasis,ith
eiteamicraftediaiproblemistatement:i"Additionaliphoneilinesiareineede
,diiniorderitoireduceitheiaverageicustomeritime-on-
holdifromi6.2iminutesitoiouritargetiofi45iseconds".i
Whichiofitheifollowingibestidescribesitheiproblemistatement?
i
a.iTheistatementiisitooibroaditoibeiusefuliinitheiparticularisituation.i
b.iTheistatementicontainsiaisolution.
c.iTheistatementiisinotirelateditoitheiproblemidescribediabove.
d.iThisiisiaigoodiproblemistatement.
e.iTheistatementidoesinotifullyidefinei"time-on-hold".i-
iCorrectiAnsweriB
Theiproblemistatementidictatesithatitheisolutioniisi"additionaliphoneili
nes".iPleaseireferenceiProjectiCharteriforimoreiinformation.
Whatiwilliaistakeholderianalysisi(RACIimatrix)ihelpitheiteamido?i
i
a.iNarrowitheiprojectiscope.
b.iReduceitheilikelihoodiofiprojectiroadblocks.
c.iChooseieffectiveiteamimembers.
d.iDevelopiaifocusediproblemistatement.
e.iChooseitheimostioptimaliprojectitoipursue.i-iCorrectiAnsweriB
Aistakeholderianalysisiisiuseditoi1)iidentifyithoseientitiesithatiwillihaveii
nfluenceionitheiproject,i2)iidentifyitheitypeiofiinfluenceiandi3)idevelopis
,trategiesitoirealizeitheipositiveiinfluencesiandireduceianyiroadblocksidu
eitoitheinegativeiinfluences.iPleaseireferenceiStakeholderiAnalysisi-
iRACIiMatrixiforimoreiinformation.
Whenianalyzingiaiprocess,iwhichiofitheifollowingitermsirepresentsitheii
nputs?i
i
a.if(X)
b.iX
c.iY
d.iResult
e.iCosti-iCorrectiAnsweriB
f(X)iisitheiTransferiFunction;iYiisitheiprocessioutput,ialsoisometimesirefe
rreditoiasitheiResult;iCosticouldibeieitherianiinputiorioutput.iPleaseirefer
enceiInputiDeterminesiOutputiforimoreiinformation.
Theifishboneidiagramiisiusediforiwhichiofitheifollowing?i
i
a.iToifollowitheimovementiofipeopleiiniaiprocess
b.iToidetermineiprocessicapability
c.iToicategorizeiinputivariablesithatimayibeiimportant
d.iToiprioritizeitheihighestifrequencyiproblems
e.iToishowitheiprocessiflowi-iCorrectiAnsweriC
, PleaseireferenceiCausei&iEffectiDiagramiToolsetiforimoreiinformation.
WhatiisimissingifromitheifollowingiProjectiCharteriBusinessiCaseistatem
ent:i"ProcessiCycleiTimeimustibeireducediiniorderitoimeeticustomerireq
uirements"i?
i
a.iTeamileader
b.iScopeiofiproject,iincludingi"included"iandi"notiincluded"
c.iAmountiofiimprovementirequirediandibusinessiimpact
d.iMeasurementisystemitoibeiused
e.iResourcesirequiredi-iCorrectiAnsweriC
Theibusinessicaseishouldistateitheileveliofiimprovementirequired,iother
wise,ithereiwillibeinoimayitoimeasureisuccess.iIniaddition,itheieconomici
impactishouldibeiincludedisoithatiitiisicleariwhyithisiprojectiisiaipriorityiv
s.isomethingielse.i
PleaseireferenceiProjectiCharteriToolsetiforimoreiinformation.
WhichiofitheifollowingiisiaiuseiforiaiParetoiChart?i
a.iDeterminingiProcessicapability
b.iLearningitheivitalifewi(mosticommon)itypesiofidefects
c.iDeterminingisignificanceiofioperatorierrors