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MBA MFT EXAM STUDY GUIDE
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MBA MFT EXAM STUDY GUIDE
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MBA MFT EXAM STUDY GUIDEmajor segmentation variables (4) - Answers- (1) geographic, (2) demographic, (3)
psychographic, (4) behavioral
penetrated market - Answers- set of customers who are buying the company's product
target market - Answers- qualified available market the company decides to pursue
available market - Answers- set of consumers who have interest, income, and access
to a particular offer
potential market - Answers- set of consumer with a sufficient level of interest in a
market offer
corporate culture - Answers- shared experiences, stories, beliefs, & norms that
characterize an organization
, analyzing, & distributing intelligence about products, customers, competitors, and any
aspects of the environment needed to support executives & managers making strategic
decisions for an organization
managerial decision making process steps (6) - Answers- (1) establish the objective,
(2) define the problem, (3) identify possible solutions, (4) evaluate alternative courses of
action, (5) implement the decision, (6) acquire feedback
8 major models of marketing communication - Answers- (1) advertising, (2) sales
promotion, (3) events & experiences, (4) public relations & publicity, (5) direct marketing,
(6) interactive marketing, (7) word-of-mouth marketing, (8) personal selling
pull strategy - Answers- the manufacturer uses advertising and other communication to
persuade consumers to demand the product from intermediaries, thus inducing
intermediaries to order it
push strategy - Answers- uses the manufacturer's sales force, trade promotion money,
or other means to induce intermediaries to carry, promote, & sell the product to end
users
points-of-parity (POPs) - Answers- attributes or benefit associations that are not
necessarily unique to the brand but may be shared with other brands
points-of-difference (PODs) - Answers- attributes of benefits that consumers strongly
associate with a brand, positively evaluate, and believe they could NOT find to the same
extent with a competitive brand
,posititioning - Answers- the act of designing a company's offering and image to occupy
a distinctive place in the minds of the target market
supersegment - Answers- set of segments sharing some exploitable similarity
5 key criteria market segments must rate favorably on to be useful - Answers- (1)
measurable, (2) sustainable, (3) accessible, (4) differentiable, (5) actionable
pyschographic - Answers- the science of using psychology & demographics to better
understand consumers
variables of demographic segmentation (6) - Answers- (1) age and life-cycle stage, (2)
life stage, (3) gender, (4) income, (5) generation, (6) race & culture
investment banking - Answers- a specific division of banking related to the creation of
capital for other companies, governments, and entities
weak form - Answers- assumes that all info contained in past price movements is
reflected in the current market price. info about recent trends in a stock price is no use
in selecting a stock
semi-strong form - Answers- states the current market price reflects all publicly
available information. to gain abnormal returns insider info is needed
strategic marketing plan - Answers- lays out the target market and the firm's value
proposition, based on an analysis of the best market opportunities
5 stages of consumer buying process decision process - Answers- (1) need
recognition, (2) information search, (3) evaluation of alternatives, (4) purchase decision,
(5) post-purchase behavior
8 steps of business purchasing process - Answers- (1) identify need, (2) select specific
product, (3) appoint purchase team, (4) specify technicalities, (5) budget for purchase,
(6) research potential suppliers, (7) solicit bids, (8) award contracts
4 factors influencing consumer behavior - Answers- (1) cultural, (2) social, (3) personal,
(4) psychological
4 factors that influence business purchasing behavior - Answers- (1) environmental, (2)
organizational, (3) interpersonal, (4) individual
competitive intelligence - Answers- defining, gathering
information efficiency - Answers- all relevant information about a stock is reflected in its
price (this is in a perfect world)
, strong form efficient - Answers- all info -- public and insider -- is reflected in the market
price. no abnormal returns
market efficiency - Answers- the degree to which stock prices reflect all available
relevant information
money market - Answers- a segment of the financial market in which financial
instruments with high liquidity and very short maturities are traded
capital markets - Answers- markets for buying and selling equity and debt instruments
security - Answers- a financial instrument that represents an ownership in a publicly-
traded corporation (stock), a creditor relationship with governmental body or corporation
(bond) or rights to an ownership as represented by an option
most common underlying assets of derivatives - Answers- stocks, bonds, commodities,
currencies, interest rates, market indexes
derivative - Answers- a security with a price that is dependent upon or derived from one
or more underlying assets. its value is determined by fluctuations in the underlying
assets
futures - Answers- financial contracts obligating the buyer to purchase an asset (or the
seller to sell an asset) at a predetermined future date and price
option - Answers- a financial derivative that represents a contract sold by one party
(option writer) to another party (option holder). the contract offers the buyer the right to
call or put a security at an agreed upon price (strike price) during a certain period of
time or on the exercise date
2 types of financial instruments - Answers- (1) cash instruments, (2) derivative
instruments
financial instruments - Answers- assets that can be traded
INVENTORY TURNOVER = - Answers- SALES/INVENTORY
AVERAGE COLLECTION PERIOD = - Answers- DAYS (ACCOUNTS
RECEIVABLE)/CREDIT SALES
WORKING CAPITAL RATIO= - Answers- CURRENT ASSETS/CURRENT LIABILITIES
working capital managment - Answers- a company's managerial accounting strategy
designed to monitor and utilize the 2 component of working capital -- current assets and
current liabilities
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