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MNGT-3100 Exam 2 Liesl Wesson (Ch. 6, 7, 8, 20) fully solved
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MNGT-3100 Exam 2 Liesl Wesson (Ch. 6, 7, 8, 20) fully solved
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MNGT-3100 Exam 2 Liesl Wesson (Ch. 6,7, 8, 20) fully solved
decision making - correct answer ✔✔1. is the corner stone of planning
2. is the catalyst that drives the planning process
3. underlies every aspect of setting goals and formulating plans
4. the act of choosing one alternative from among a set of alternatives
planning - correct answer ✔✔1. all organizations plan, but not in the same fashion
2. all planning occurs within an environmental context
3. all goals require plans to guide in their achievement
4. all goals are tied higher goals and plans
purposes of goals - correct answer ✔✔1. provide guidance and a unified direction for people in the
organization
2. strong affect on the quality of other aspects of planning
3. serve as a source of motivation for employees
4. provide a mechanism for evaluation and control of the organization
, mission statement - correct answer ✔✔a statement of an organization's fundamental purpose
strategic goals - correct answer ✔✔goals set by and for top management of the organization that
address broad, general issues
tactical goals - correct answer ✔✔set by and for middle managers; their focus is on how to
operationalize actions to strategic goals
operational goals - correct answer ✔✔set by and for lower-level mangers to address issues associated
with tactical goals
optimizing - correct answer ✔✔allows managers to balance and reconcile inconsistent or conflicting
goals
criteria for effective goals - correct answer ✔✔1. specific and measurable
2. cover key result areas
3. challenging but realistic
4. defined time period
5. linked to rewards
planning staff - correct answer ✔✔gather information, coordinate planning activities, and take a broader
view than individual managers
planning task force - correct answer ✔✔created when the organization wants a special circumstance
addressed
board of directors - correct answer ✔✔1. establishes corporate mission and strategy
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