Penn State University
University Park, Pennsylvania
PGA Professional Golfers' Association PGM Professional
Golf Management.
PGA Professional Golf Management PGM Exam
Examination
180 minutes
Instructions:
1. Read each question carefully.
2. Answer all questions.
3. Use the provided answer sheet to mark your responses.
4. Ensure all answers are final before submitting the exam.
5. Please answer each question below and click Submit when you have completed
the Exam.
6. This test has a time limit, The test will save and submit automatically when the
time expires
7. This is Exam which will assess your knowledge on the course Learning
Resources.
Good Luck!
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PGA Professional Golfers' Association PGM
Professional Golf Management. 2024-2025
Professional Golfers' Association PGA PGM Level
1 Facility Management Comprehensive Exam
Review Questions and Answers | 100% Pass
Guaranteed | Graded A+ |
Read All Instructions Carefully and Answer All the
Questions Correctly Good Luck: -
The process for developing a business plan starts
before you establish the goals you would like to achieve
for the shop's coming year. (T / F) - Answer>> This is
true- There are 5 phases to the PGA business planning
model and goals are in the 3rd phase. Before you
establish goals you would like to achieve you must first
"Define the Business" and second "Assess the Current
State of the Business." (Page 5)
A well thought out business plan will typically focus on
achieving financial goals. (T / F) - Answer>> True: For
a golf facility or business, a well thought out plan helps:
Establish and achieve financial goals (bottom of page 2)
Staff should be involved in effective business planning
to create a sense of ownership. (T / F) Page 4
(paragraph 4) - Answer>> True: One key to the
creation of effective business plans is to involve major
stakeholders and staff in the planning process.
Assessing the current state of business is the most
significant advantage of strategic business planning.
(T / F) - Answer>> False: The most significant
advantage of strategic business planning is that it
provides long term vision, destination and does not
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focus on the current state of the business. (Bottom of
page 3)
PGA Business Planning Model - Answer>>
The process for developing a business plan starts
before you established the goals you would like to
achieve for the shop's coming year, - Answer>> True
Staff should be involved in effective business planning
to create a sense of ownership. - Answer>> True,
Majors stakeholders and staff.
Assessing the current state of business is the most
significant advantage of strategic business planning. -
Answer>> False. Most significant advantage is it
provides a long term vision.
Who should provide direction for creating the business
plan at a golf operation? - Answer>> The people in
charge. Pros, board members, and GM. Key
stakeholders.
What are the five phases of the PGA Business planning
model? - Answer>> Define the business
Assess the current state of the business.
Develop business goals, objectives, and related
strategics.
Prepare financial forecasts and budgets.
Monitor performance
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According to the business planning model, a business
plan should build on and refine the operational plan. -
Answer>> False
What is the usual business destination for long range
planning. - Answer>> Usually a long term is 3-5 years.
A part of this long-range plan is annual operating
budget and cash flow statement.
Proactive planning is one of the anticipated outcomes
of strategic business planning. - Answer>> True
What is the most significant benefit of strategic
business planning. - Answer>> It provides a long term
vision and destination and does not just focus on the
current state of the business.
Clarification of job responsibilities is one of the added
values provided by the strategic planning process. -
Answer>> False
Business goals are typically developed in the Defining
the business phase of the business planning process. -
Answer>> False. Those are developed in the develop
business goals.
Typically a written set of course values is developed in
the defining the business phase of the business
planning process. - Answer>> True. As well as mission
statement, vision statement and others.
Helping establish a starting point for goals, objectives,
and related strategies is an appropriate use of the
SWOT. - Answer>> True
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