SCM 300 Exam 1 Davila With 100%
Correct And Verified Answers
Supply chain management- - Correct Answer-Efficient integration
of:
-Suppliers and manufacturers
-transporters, distribution centers, warehouses
-Retailers and all other parties associated tasked with the successful
devivery of final product/service
Primary goals of Corporation - Correct Answer--Sustain Long-term
profits
-Maximize Return on Investment (ROI)
How to do it? make money, avoid waste
Aspects, formula of Value (customer perspective) - Correct Answer-
What do I get (Quantity, quality)
------------------------------------
What is the price? (money, time)
-Trust, quality, way company presents self
Aspects, formula of Productivity (Organizational Perspective) -
Correct Answer-What did I make? (Outputs)
-------------------------------
What was the cost (Inputs)
Aspects of COST (competitive priorities) - Correct Answer--
Material Cost
-Production Cost
-Packaging
-Quality Costs (returns repairs)
-Customer service cost
-Other (marketing, finance, waste disposal, rent, insurance, legal
etc)
Aspects of QUALITY (competitive priorities) - Correct Answer--
Design Quality
-Material and production quality
-Quality level delivered (how it looks when delivered)
-Consistent quality (builds trust)
-Service quality (sales, support, repairs)
Aspects of TIME (competitive priorities) - Correct Answer--
Delivery time, Lead Time (pizza industry)
From order placement to order fulfillment... includes supplier
delivery times, manufacturing time, transport times, waiting time...
-On Time Delivery (Airline industry)
Reliability vs. Speed... Percentage of time delivered when promised,
staying on schedule
-Fast, accurate, or both? Whats important in your industry
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