Administration Cluster Exam fully
solved
Which of the following is one of the major responsibilities of environmental law?
A. Land Management
B. Historic Preservation
C. Conservation
D. Production - correct answer ✔✔C. Conservation
One of the main responsibilities of environmental law is the conservation and preservation of the natural
environment. This involves conserving natural resources and preventing pollution. Environmental laws
affect businesses because many businesses use natural resources and might contribute to pollution
during the production process. Historic preservation involves preserving landmarks, such as buildings.
Environmental law is not responsible for land management or production.
If all the individuals who own a business share unlimited liability for the business's losses, these
individuals are part of a(n)
A. Private corporation
B. General Partnership
C. "S" Corporation
D. Public Corporation - correct answer ✔✔B. General Partnership
With a general partnership, all partners are liable for the debts of the business. If one partner refuses to
pay her/his share of the debts, the other partners will be responsible for paying them. Owners of private,
public, and "S" corporations have limited liability.
A barrier to effective listening is often the ___________ of the listener.
A. Interest
B. Concentration
, C. Patience
D. Attitude - correct answer ✔✔D. Attitude
The attitude of the listener can keep him/her from effective listening because attitudes affect behavior. If
a listener dislikes a speaker or dislikes what the speaker is saying, they may tune out and not listen to the
message. Patience, concentration, and interest are not barriers to effective listening. Listening patiently
without interrupting the speaker, being genuinely interested in what the speaker is saying, and
concentrating on the message help to promote effective listening.
An example of a physical communication barrier is
A. Emotional Perceptions
B. Bias
C. Personal Background
D. Noise - correct answer ✔✔D. Noise
Noise in the background can distract the listener. Emotional perceptions are the ways in which people
interpret things. They are usually created or influenced by the background, or upbringing, of the
individual, and they can create emotional barriers to communication. Bias is opinion based on feelings or
hearsay, rather than fact. It can also create an emotional barrier.
Which of the following is a relevant question for a job applicant to ask during an employment interview?
A. What is your annual salary?
B. Are there any good restaurants near by?
C. Why didn't the sales department meet its goals last month?
D. What type of training do you provide for this position? - correct answer ✔✔D. What type of training
do you provide for this position?
Relevant questions are types of questions that pertain to the issue at hand. If an applicant is interviewing
for a job, the applicant would ask the interviewer questions about the company, job responsibilities, job
training, professional development, etc. It would be inappropriate to ask the interviewer about his/her
salary, nearby restaurants, and sales department shortfalls-these questions are relevant to the issue at
hand.
An effective technique for personalizing a telephone sales presentation is to:
A. Ask the customer questions
B. Greet the customer by name