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Chapter21 Question and answers correctly solved

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Chapter21 Question and answers correctly solved Chapter 1: Intro to Organizational Behavior What type of problems do managers describe most often? - correct answer People What are the two factors that are strongly related to overall work satisfaction? - correct answer Relationships among...

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  • November 10, 2024
  • 7
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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  • chapter21
  • chapter21 question and answers correctly solved

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Chapter 1: Intro to Organizational
Behavior
What type of problems do managers describe most often? - correct answer
✔People


What are the two factors that are strongly related to overall work satisfaction?
- correct answer ✔Relationships among co-workers and supervisors


Create a flow chart describing how managers with good interpersonal skills
lead to superior financial performance. - correct answer ✔Managers with
good interpersonal skills-->Work place is more pleasant-->Easier to higher
and keep quality people-->Good reputation built at company-->generation of
superior financial performance


Define Organizational Behavior - correct answer ✔Organization behavior:
field of study that investigates the impact individuals, groups, and structure
have on behavior within organizations, for the purpose of applying such
knowledge toward improving an organization's effectiveness.


What does OB study? - correct answer ✔3 determinants of behavior:
1. Individuals
2. Group
3. Structure


How does OB link the 3 determinants of behavior together? - correct answer
✔OB applies the knowledge gained about individuals, groups, and the effect
of the structure on behavior in order to make organizations work more
effectively

, What is a generalized definition of OB? - correct answer ✔The study of what
people do in an organization and how their behavior affects the organizations
performance, with an emphasis on behavior as related to concerns such as
jobs, work, absenteeism, employment turnover, productivity, human
performance, and management.


How many core concepts does OB cover? - correct answer ✔8


Name the 8 core concepts OB covers - correct answer ✔1. Motivation
2. Leader behavior and power
3. Interpersonal communication
4. Group structure and processes
5. Attitude development and perception
6. Change processes
7. Conflict and Negotiation
8. Work Design


Using the systematic approach, what is the underlying assumption? - correct
answer ✔Behavior is not random


Why are fundamental consistencies important? - correct answer
✔Fundamental consistencies allow predictability


Define: systematic study - correct answer ✔Looking at relationships,
attempting to attribute causes and effects, and basing conclusions on
scientific evidence (data gathered under controlled conditions and measured
and interpreted in a reasonably rigorous manner).

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