AF SNCOA
AF SNCOA (154 Questions) With 100%
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While conducting roll call with his airmen, SMSgt Hunt says, "When possible, take advantage of
training opportunities when they present themselves. When enrolled in a distance learning
course, put your best effort into completing it and learning from it. Seek out opportunities that
will help you grow as an airman".
Because SMSgt Hunt ___________, his actions will MOST likely __________ mission effectiveness.
a. understands Professional Standards; enhance
b. misunderstands Professional Methods; hinder
c. misunderstands Professional Standards; hinder
d. understands Professional Methods; enhance - ✔✔✔ - b. understands Professional Methods;
enhance
Rationale: SMSgt Hunt's comments demonstrates he understands the Professional Methods
quality of Progressive Professionalism. The POA chapter states, "As a senior leader, your
continued monitoring and commitment to ensuring professional methods are maintained and
enhanced should add value to the meaning of professionalism for you and those you lead. If
done effectively, these actions can help you (and others) continue to move further along to the
right side of the continuum."
CHAPTER: POA & the SNCO (LM01)
SOB: Predict the impact of the Profession of Arms on subordinate, SNCO, unit, and mission
effectiveness.
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MSgt Prince is well liked and appreciates how his subordinates respect him and feel comfortable
coming to him about anything. This morning his newest NCO, SSgt James, tells Prince, "I'm still
receiving my overseas' cost of living allowance (COLA), but I really need the money, should I
update my records." Because he understands James' current financial situation, having
experienced financial problems himself, and not wanting to change how James feels about him,
Prince replies, "Okay, for now, but you should establish a personal budget and then stop the
COLA."
MSgt Prince's effectiveness will MOST likely _________ because he _________. - ✔✔✔ - decrease;
fell into an ethical trap
Rationale: MSgt Prince clearly fell into the ethical trap of worry over image, which according to
Ethical Leadership chapter is where a leader makes decisions based on how the decision will
impact one's reputation/standing among peers, subordinates, supervisors, community etc.
rather than on military rules, regulations and codes of conduct. In the scenario, Prince was
clearly concerned about his reputation as evidenced by the statement, "Not wanting to change
how James feels about him ..." Decreased effectiveness is the only possible outcome of unethical
decision-making.
MSgt Moxley was just briefed by SMSgt Fiscus that he will be taking over the Dispatch
Operations section because the section has been struggling to meet the service response times
outlined by senior leadership. He asks the shift supervisors to gather data necessary to measure
just how well they are at meeting their goals. Upon review of the information he begins to
notice a trend. Since the installation of the new database in the dispatch section, most of the
members are still struggling to input information correctly, resulting in them not being on time
for aircrew pickups. MSgt Moxley decides to conduct a training session to get all members up to
speed on the new database.
MSgt Moxley's action BEST illustrate the use of the_________________ perspective.
a. Learning & Growth
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b. Financial
c. Business - ✔✔✔ - a. Learning & Growth
Rationale: According to the Strategic Planning chapter, the Learning & Growth perspective
includes employee training and corporate cultural attitudes related to both individual and
corporate self improvement. In a knowledge-worker organization, people are the main resource.
In the current climate of rapid technological change, it is becoming necessary for knowledge
workers to be in a continuous learning mode. MSgt Moxley conducted inservice-
training to bring his people up to speed on the new
database.
CHAPTER: Strategic Planning (LM13)
SOB: Illustrate Strategic Planning concepts and their
impacts on SNCO and mission effectiveness.
While speaking with a tribal elder to see if there is any trouble in the area, MSgt Stafford begins
to sense that the elder doesn't understand what he is saying. Although the elder is keeping eye
contact, Stafford remembers from his cultural training and begins to increase the rate of his
speech and adjust his pitch to ensure he is getting through to the elder.
MSgt Stafford's __________ will MOST likely ___________his effectiveness.
a. misuse of paralanguage; hinder
b. understanding of nonverbal communication; enhance
c. use of paralanguage; enhance
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misunderstanding of nonverbal communication; hinder - ✔✔✔ - c. Use of paralanguage;
enhance
Although the elder is using nonverbal communication, nothing
in this scenario indicates MSgt Stafford is using it. According to the Cross Cultural Competence
chapter, there are four types of nonverbal communication (haptics, proxemics, chronemics, and
kinesics).
According to the Cross Cultural Competence chapter,
paralanguage shapes how we say what we say via volume,
intonation, word emphasis, rate of speech, and pitch. In this
scenario, MSgt Stafford is using paralanguage as evidenced by increasing the rate and pitch of
his speech. Stafford's
use of paralanguage will MOST likely enhance his
effectiveness because changing the rate and pitch of his
speech with the elder may help him determine/learn about
any trouble in the area.
CHAPTER: Cross Cultural Competence (LM06)
SOB: Predict the impact of Cross-Cultural Competence on
subordinate, SNCO, unit, and mission effectiveness.
MSgt Johnson has noticed that two of his NCOICs have been in some sort of dispute the last
couple of days and seem unable to work it out. Johnson decides to call them into his office and
they ask him to mediate their dispute. After his opening comments, Johnson allows each party
154 Questions