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Starbucks Barista Certification Exam Questions and Answers $10.49   Add to cart

Exam (elaborations)

Starbucks Barista Certification Exam Questions and Answers

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  • Course
  • Barista
  • Institution
  • Barista

Starbucks Barista Certification Exam Questions and Answers

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  • November 11, 2024
  • 4
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers
  • Barista
  • Barista
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lectknancy
Starbucks Barista Certification Exam
Questions and Answers
What is the Starbucks Experience? - Answer-the exceptional customer service we
create everyday in our stores

what is the "third place"? - Answer-our store; supposed to be the relaxing place outside
of home.

What is the Starbucks logo? - Answer-Siren

Why are we a "different kind of company"? - Answer-we create connections with
customers, lead with heart, nurture with soul, create trust

Starbucks Coffee Categories - Answer-Core, seasonal favorites, starbucks reserve, VIA
ready brew, verismo system, keurig k cups, aged coffees, decaffeinated

Customer Service Vision and Pillars - Answer-Vision: goal we want to achieve
Pillars: how we want to do it
anticipate, connect, personalize, own

"LATTE" - Answer-Listen and ask questions
Apologize
Take Action
Thank
Ensure Satisfaction

Shorts get how many shots? - Answer-1

Talls get how many shots? - Answer-1

Grandes get how many shots? - Answer-2

Ventis get how many shots? - Answer-2

Venti Colds get how many shots? - Answer-3

Shorts get how many pumps of syrup? - Answer-2

Talls get how many pumps of syrup? - Answer-3

Grandes get how many pumps of syrup? - Answer-4

Ventis get how many pumps of syrup? - Answer-5

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