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Organisational Behaviour Samson Question and answers verified to pass Organisational Behaviour Samson & Daft, 'Management' 3rd edition Chapter 14 Organisational Behaviour - correct answer An interdisciplinary field dedicated to the study of how individuals and groups tend to act in organisati...

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Organisational Behaviour Samson &
Daft, 'Management' 3rd edition Chapter
14
Organisational Behaviour - correct answer ✔An interdisciplinary field
dedicated to the study of how individuals and groups tend to act in
organisations


Organisational Citizenship - correct answer ✔Work behaviour that goes
beyond job requirements and contributes as needed to the organisation's
success


Attitude - correct answer ✔A cognitive and affective evaluation that
predisposes a person to act in a certain way


Job Satisfaction - correct answer ✔A positive attitude towards one's job


Organisational commitment - correct answer ✔Loyalty to and heavy
involvement in one's organisation


Cognitive Dissonance - correct answer ✔A condition in which two attitudes
or a behaviour and an attitude conflict


Personality - correct answer ✔The set of characteristics that underlie a
relatively stable pattern of behaviour in response to ideas, objects or people in
the environment

, Big Five personality factors - correct answer ✔Dimensions that describe an
individuals extroversion, agreeableness, conscientiousness, emotional
stability and openness to experience


Emotional intelligence - correct answer ✔A theory that assesses personality
by examining the capacity for self-awareness, self-management, social
awareness and relationship awareness


Locus of control - correct answer ✔The tendency to place the primary
responsibility for one's success or failure either within oneself (internally) or on
outside forces (externally)


Authoritarianism - correct answer ✔The belief that power and status
difference should exist within the organisation


Machiavellianism - correct answer ✔The tendency to direct much of one's
behaviour towards the acquisition of power and the manipulation of others for
personal gain


Re-engineering - correct answer ✔The radical redesign of business
processes to achieve dramatic improvements in cost, quality, service and
speed


Person-Job Fit - correct answer ✔The extent to which a person's ability and
personality match the requirements of a job


Perception - correct answer ✔The process people use to make sense of the
environment by selecting, organising and interpreting information from the
environment

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