Organizational Behavior - correct answer ✔The actions of individuals and
groups in an organizational context.
Managing Organizational Behavior - correct answer ✔Actions focused on
acquiring, developing, and applying the knowledge and skills of people.
Strategic OB Approach - correct answer ✔An approach that involves
organizing and managing people's knowledge and skills effectively to
implement the organization's strategy and gain a competitive advantage.
Associates - correct answer ✔The workers who carry out the basic tasks.
Organization - correct answer ✔A collection of individuals forming a
coordinated system of specialized activities for the purpose of achieving
certain goals over an extended period of time.
Human Capital - correct answer ✔The sum of the skills, knowledge, and
general attributes of the people in an organization.
Competitive Advantage - correct answer ✔An advantage enjoyed by an
organization that can perform some aspect of its work better than competitors
can or in a way that competitors cannot duplicate, such that it offers
products/services that are more valuable to customers.
Human Capital Value - correct answer ✔The extent to which individuals are
capable of producing work that supports an organization's strategy for
competing in the marketplace.
, Human Capital Rareness - correct answer ✔The extent to which the skills
and talents of an organization's people are unique in the industry.
Human Capital Imitability - correct answer ✔The extent to which the skills
and talents of an organization's people can be copied by other organizations.
Positive Organizational Behavior - correct answer ✔An approach to
managing people that nurtures each individual's greatest strengths and helps
people use them to their and the organization's advantages.
High-Involvement Management - correct answer ✔Involves carefully
selecting and training associates and giving them significant decision making
power, information, and incentive compensation.
Diversity - correct answer ✔A characteristic of a group of people where
differences exist on one or more relevant dimensions such as gender.
Multicultural Organization - correct answer ✔An organization in which the
organizational culture values differences.
Plural Organization - correct answer ✔An organization that has a diverse
workforce and takes steps to be inclusive and respectful of differences, but
where diversity is tolerated rather than truly valued.
Monolithic Organization - correct answer ✔An organization that is
homogeneous.
Prejudice - correct answer ✔Unfair negative attitudes we hold about people
who belong to social or cultural groups other than our own.