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ORGB 3201 Exam 2 Question and answers already passed

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ORGB 3201 Exam 2 Question and answers already passed ORGB 3201 Exam 2 3 Types of Conflicts - correct answer Intrapersonal, Interpersonal, Intergroup Causes of Conflict - correct answer organizational structure, limited resources, task interdependence, incompatible goals, personality dif...

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  • November 11, 2024
  • 6
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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ORGB 3201 Exam 2
3 Types of Conflicts - correct answer ✔Intrapersonal, Interpersonal,
Intergroup


Causes of Conflict - correct answer ✔organizational structure, limited
resources, task interdependence, incompatible goals, personality differences,
communication problems


Positive Conflict Outcomes - correct answer ✔Better Ideas, Surfacing of
inaccurate Assumptions, Increased Participation, Increased Learning


Negative Conflict Outcomes - correct answer ✔Increased Stress, Lower
Morale, Climate of Mistrust


Ways to Manage Conflict - correct answer ✔Change the Structure, Team
Composition, Create a Common Enemy, Majority Rule, Focus on Root
Problem


Conflict Handling Styles - correct answer ✔Avoidance, Accommodation,
Compromise, Competition, Collaboration


Five Phases of Negotiation - correct answer ✔Investigation, Determine your
BATNA, Presentation, Bargaining, Closure


Negotiation Strategies - correct answer ✔Distributive Approach, Integrative
Approach

, Seven Steps to Negotiating a Higher Salary - correct answer ✔Overcome
your fear, get the facts, build your case, know what you want, begin
assertively, don't make the first offer, listen more than talk


Common Mistakes in Negotiation - correct answer ✔Accepting First Offer,
Big Ego, Unrealistic Expectations, Getting Emotional, Letting the past affect
the present


Third-Party Negotiations - correct answer ✔Mediation, Arbitration


Rational Decision-Making Model - correct answer ✔Identify the Problem,
Establish Decision Criteria, Weigh Decision Criteria, Generate Alternatives,
Evaluate Alternatives, Choose the best alternative, Implement the decision,
Evaluate the decision


"Good Enough Decision" - correct answer ✔First Alternative that meets the
minimum criteria


Intuitive Decisions - correct answer ✔One choice considered at a time,
based on prior experience


Making Creative Decisions - correct answer ✔Fluency, Flexibility, Originality


Decision Making Traps - correct answer ✔Overconfidence bias, hindsight
bias, anchoring bias, framing bias, escalation of commitment


Pros and Cons to Individual Decision Making - correct answer ✔Faster, Best
individual outperforms, Transparent Accountability

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