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ABQUARP QUESTIONS AND ANSWERS UPDATED
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ABQUARP QUESTIONS AND ANSWERS UPDATED
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ABQUARP QUESTIONS AND ANSWERSUPDATED 2024 - 2025
how,is,quality,defined?,,ANS,-
,,no,errors,,degree,of,excellence,,do,the,right,thing,and,do,it,well.,Meeting,customers,expectations,,excee
d,expectations.
What,is,quality,mgmt.?,,ANS,-,,examine,the,process,to,delivery,of,care,,the,outcomes,measured
plan-do-check-act,,ANS,-,,Walter,Shewhart
Edward,Deming,,ANS,-,,introduced,statistical,process,to,improve,quality
He,recognized,importance,of,having,accurate,and,meaningful,infor,to,improve,quality
Demings,7,deadly,diseases,,ANS,-
,,lack,of,consistency,,emphasis,on,short,term,profits,,eval,of,performanmce,job,hopping,,excessive,medic
al,cost,,excessive,liability
Joseph,Juran,,ANS,-,,introduced,Total,Quality,Control
Philip,Crosby,,ANS,-,,He,added,financial,consequences,to,quality,performance
Savings,are,generated,by,"doing,things,right,the,first,time"
Quality,Mangt.,QM,,ANS,-,,approaches,to,imporving,quality
emphasis,on,preventing,errors,,empowerment,of,employees,,improve,performance,,focus,on,supplier,rel
ationships
Quality,Assurance,,ANS,-,,addresses,negative,outcomes,(,sentinel,events).,Hx,punishment,of,peers
Quality,Improvement,,ANS,-,,improving,on,outcomes,that,are,consider,satisfactory,,get,better.
, Typically,focus,on,process,and,systems,,no,individuals
Continuous,Quality,Improvement,,ANS,-
,,uses,a,systematic,process,,enhance,performance.,Looks,at,processes,,not,individual.,(,ex,laparoscopy,,le
ss,hospt,stay)
Total,quality,management,,ANS,-,,uses,QA,,QI,,CQM,and,focuses,on,customer,desire
Sentinel,Event,,ANS,-
,,unexpected,death,,unrelated,loss,of,function,,IP,suicide,,infant,abduction,,transfusion,rxn,,wrong,site,su
rgery
Root,Cause,Analysis,,ANS,-,,Analyzing,a,sentinel,event,,must,assess,the,culture.
Credentialing,,ANS,-,,Key,part,of,QM.Make,sure,the,right,person,,,right,knowledge,in,the,right,position
Risk,Mgt.,,ANS,-
,,Focus,on,monetary,loss,by,eliminating,negative,outcomes.,Includes,insurance,,pt,satisfaction,and,legal,i
ssues..,Improve,documentation.,Medical,records,analysis,is,very,helpful
Ultimate,responsibility,is,the,governing,body,of,the,hospital.
UR,,ANS,-
,,formal,review,of,the,consumption,of,all,resources,in,the,delivery,of,care.,,Can,be,prospective,,concurren
t,or,retrospective,.Reduce,resources,to,achieve,the,same,result.
Infection,Control,,ANS,-
,,Focus,on,Outcomes,,looks,at,transmission,of,illness,to,providers,,staff,and,visitors.,Reduce,risk,of,future,
infection
Outcome,studies,,ANS,-
,,important,to,analyze,effectiveness.,Computer,generated,outcomes,best.,self,report,survey,are,vulnerab
le,to,inaccuracy,,single,review,least,reliable.
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