Which of the following is a benefit of fast zoning for our customers and our associates? -
answer All of the listed answers are correct
How do we provide Every Day Low Price (EDLP) to our customers? - answer By
ensuring we do our part to maintain Every Day Low Cost (EDLC)
Which of the following can contribute to increased shrink? - answer Forgetting to check
on BOB and LISA
Which of the following means being aware of your surroundings and what customers
are doing? - answer Working with "eyes up"
Which of the following is the proper order for effective communication? - answer Listen,
think, then speak
Whenever a Rollback topper is on an item, which of the following must also be present?
- answer Was card
Which of the following is the second step of communication? - answer Think
Which of the following is a possible result of reporting mislabeled merchandise? -
answer Decreased shrink
Items placed at what level have the greatest chance to sell? - answer Eye level
What is the recommended selling approach? - answer Trusted Advisor
Ensuring that everything on the shelf is in the right location is an example of... - answer
Modular integrity
What should you do if your supervisor assigned a number of tasks for you to complete
but you aren't sure you have time to complete them? - answer Ask your supervisor
which tasks you should you do first
The item number on the case needs to match the item number on the _____. - answer
Shelf
What is the most common request that a customer needs help with? - answer Locating
an item
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller julianah420. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $13.49. You're not tied to anything after your purchase.