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TEST BANK Kelly Vana's Nursing Leadership andManagement
4th Edition by Vana & Tazbir
Chapter 1 to 31
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Table of Contents:
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Unit I: NURSING LEADERSHIP AND MANAGEMENT.
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Chapter 1. Nursing Leadership and Management.
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Chapter 2. The Healthcare Environment.
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Chapter 3. Organizational Behavior and Magnet Hospitals.
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Chapter 4. Basic Clinical Healthcare Economics.
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Chapter 5. Evidence-Based Health Care.
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Chapter 6. Nursing and Healthcare Informatics.
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Chapter 7. Population Based Healthcare Practice.
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Unit II: LEADERSHIP AND MANAGEMENT OF THE INTERDISCIPLINARY TEAM.
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Chapter 8. Personal and Interdisciplinary Communication.
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Chapter 9. Politics and Consumer Partnerships.
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Chapter 10. Strategic Planning and organizing Patient Care.
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Chapter 11. Effective Team Building.
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Chapter 12. Power. WQ WQ
Chapter 13. Change, Innovation, and Conflict Management.
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Unit III: LEADERSHIP AND MANAGEMENT OF PATIENT- CENTERED CARE.
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Chapter 14. Budget Concepts for Patient Care.
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Chapter 15. Effective Staffing.
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Chapter 16. Delegation of Patient Care.
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Chapter 17. Organization of Patient Care Management.
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Chapter 18. Time Management and Setting Patient Care Priorities.
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Chapter 19. Patient and Health Care Education.
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Unit IV: QUALITY IMPROVEMENT OF PATIENT OUTCOMES.
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Chapter 20. Managing Outcomes Using an Organizational Quality Improvement Model.
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Chapter 21. Evidence Based Strategies to Improve Patient Care Outcomes.
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Chapter 22. Decision Making and Critical Thinking.
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Chapter 23. Legal Aspects of Health Care.
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Chapter 24. Ethical Aspects of Health Care.
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Chapter 25. Culture, Generational Differences, and Spirituality.
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Unit V: LEADERSHIP AND MANAGEMENT OF SELF AND THE FUTURE.
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Chapter 26. Collective Bargaining.
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Chapter 27. Career Planning.
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Chapter 28. Nursing Job Opportunities.
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Chapter 29. Your First Job.
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Chapter 30. Healthy Living: Balancing Personal and Professional Needs.
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Chapter 31. NCLEX Preparation and Professionalism
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Chapter 1: Nursing Leadership and Management WQ WQ WQ WQ WQ
MULTIPLE CHOICE WQ
1 .According to Henri Fayol, the functions of planning, organizing, coordinating, and controlling
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are considered which aspect of management?
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a. W Q Roles
b. W Q Process
c. W Q Functions
d. W Q Taxonomy
ANS: B, The management process includes planning, organizing, coordinating, and controlling. Management roles include
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information processing, interpersonal relationships, and decision making. Management functions include planning, organizing,
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staffing, directing, coordinating, reporting, and budgeting. A taxonomy is a system that orders principles into a grouping or
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classification.
2 . Which of the following is considered a decisional managerial role?
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a. W Q Disseminator
b. W Q Figurehead
c. W Q Leader
d. W Q Entrepreneur
ANS: D, The decisional managerial roles include entrepreneur, disturbance handler, allocator of resources, and negotiator. The
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information processing managerial roles include monitor, disseminator, and spokesperson. The interpersonal managerial roles
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include figurehead, leader, and liaison.
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3 .Anurse manager meets regularly with other nurse managers, participates on the organizations
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committees, and attends meetings sponsored by professional organizations in order to manage
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relationships. These activities are considered which function of a manager? WQ WQ WQ WQ WQ WQ WQ WQ WQ
a. W Q Informing
b. W Q Problem solving WQ
c. W Q Monitoring
d. W Q Networking
ANS: D, The role functions to manage relationships are networking, supporting, developing and mentoring, managing conflict
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and team building, motivating and inspiring, recognizing, and rewarding. The role functions to manage the work are planning and
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organizing, problem solving, clarifying roles and objectives, informing, monitoring, consulting, and delegating.
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4 .Anurse was recently promoted to a middle-level manager position. The nurses title would most
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likely be which of the following?
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a. W Q First-line manager WQ
b. W Q Director
c. W Q Vice president of patient care services
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d. W Q Chief nurse executive WQ WQ
ANS: B, A middle-level manager is called a director. A low managerial- level job is called the first-line manager. A nurse in an
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executive level role is called a chief nurse executive or vice president of patient care services.
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5 .Anurse manager who uses Frederick Taylors scientific management approach, would most likely
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focus on which of the following?
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a. W Q General principles WQ
b. W Q Positional authority WQ
c. W Q Labor productivity WQ
d. W Q Impersonal relations WQ
ANS: C, The area of focus for scientific management is labor productivity. In bureaucratic theory, efficiency is achieved through
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impersonal relations within a formal structure and is based on positional authority. Administrative principle theory consists of
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principles of management that are relevant to any organization.
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6 .According to Vrooms Theory of Motivation, force:
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a. W Q is the perceived possibility that the goal will be achieved.
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b. W Q describes the amount of effort one will exert to reach ones goal. WQ WQ WQ WQ WQ WQ WQ WQ WQ WQ WQ
c. W Q describes people who have free will but choose to comply with orders they are given. WQ WQ WQ WQ WQ WQ WQ WQ WQ WQ WQ WQ WQ WQ
d. W Q is a naturally forming social group that can become a contributor to an organization.
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ANS: B, According to Vrooms Theory of Motivation, Force describes the amount of effort one will exert to reach ones goal.
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Valence speaks to the level of attractiveness or unattractiveness of the goal. Expectancy is the perceived possibility that the goal
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will be achieved. Vrooms Theory of Motivation can be demonstrated in the form of an equation: Force = Valence Expectancy
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(Vroom, 1964). The theory proposes that this equation can help to predict the motivation, or force, of an individual as described
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by Vroom.
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7 .According to R. N. Lussier, motivation:
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a. W Q is unconsciously demonstrated by people.
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b. W Q occurs externally to influence behavior. WQ WQ WQ WQ
c. W Q is determined by others choices.
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d. W Q occurs internally to influence behavior. WQ WQ WQ WQ
ANS: D, Motivation is a process that occurs internally to influence and direct our behavior in order to satisfy needs. Motivation is
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not explicitly demonstrated by people, but rather it is interpreted from their behavior. Motivation is whatever influences our
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choices and creates direction, intensity, and persistence in our behavior.
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8 .According to R. N. Lussier, there are content motivation theories and process motivation theories.
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Which of the following is considered a process motivation theory?
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a. W Q Equity theory WQ
b. W Q Hierarchy of needs theory WQ WQ WQ
c. W Q Existence-relatedness-growth theory WQ
d. W Q Hygiene maintenance and motivation factors WQ WQ WQ WQ
ANS: A, The process motivation theories are equity theory and expectancy theory. The content motivation theories include
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Maslows hierarchy of needs theory, Aldefers existence- relatedness-growth (ERG) theory, and Herzbergs hygiene maintenance
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factors and motivation factors.
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9 . The theory that includes maintenance and motivation factors is:
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a. W Q Maslows hierarchy of needs. WQ W
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b. W Q Herzbergs two-factor theory. WQ WQ
c. W Q McGregors theory X and theoryY. WQ WQ WQ WQ W
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d. W Q Ouchis theory Z. WQ WQ
