The ability to maintain a good rapport with upper management and outside
agencies represents what type of skill?
a.
Technical skills
b.
People skills
c.
Conceptual skills
d.
Communication skills Right Ans - b
Which of the following is a step involved in goal-setting?
a.
Monitoring worker productivity in goal-related tasks
b.
Tracking the expenses related to the goal
c.
Deciding what resources are needed to reach the goal
d.
All of the above Right Ans - c
Which of the following issues represents a good people management practice?
a.
Make sure all salaries are competitive to those of other nearby institutions.
b.
Balance the needs of the employees with the needs of the institution.
c.
Give your staff a sense of "ownership" by letting them decide which tasks need
to be done and when.
d.
All of the above Right Ans - b
Which of the following statements represents the type of comment the
supervisor should use in commenting on a completed task?
a.
"Not bad, but you could do better next time with this other disinfectant."
b.
,"O.K., but you used a wrong disinfectant."
c.
"You did a good job cleaning. Next time use the other disinfectant."
d.
"Please use the right disinfectant next time, or I'll have to discipline you."
Right Ans - c
Planning your work by prioritizing your activity into levels of high, medium,
and low is a function of what management tool?
a.
Material management
b.
Personnel management
c.
Time management
d.
Expense management Right Ans - c
What is the recommended first step for efficiently planning your work each
day?
a.
Schedule the same amount of work time each day.
b.
Make a list of what has to be done.
c.
Change your peak energy time to 9:00 - 11:00 in the morning.
d.
Set the unit's goals. Right Ans - b
Which is an example of good feedback?
a.
"Next time please put down the stack gently so they won't develop cracks."
b.
"Stop handling the cages so roughly please."
c.
"We're not allowed to handle cages roughly."
d.
"These cages are cracked because you handle them too roughly." Right Ans
-a
, What is the key to providing job variety in a facility?
a.
The skill level of the employees
b.
Rotating shifts
c.
Flexibility in work assignments
d.
The number of employees working each shift Right Ans - c
What is the best way to make sure that employees understand how to perform
a new task?
a.
Give them written directions to guide them in the process of the new task.
b.
Explain it to them and ask if they understood your explanation.
c.
Explain it to them and send them on to their work.
d.
Explain the task, explain it again using different words, and then rephrase
again a third time. Right Ans - d
Who has the ultimate responsibility for ensuring that the facility has met
training requirements?
a.
The facility director
b.
The IACUC
c.
The training coordinator
d.
The Institutional Official Right Ans - b
Who is typically responsible for space management in a facility?
a.
The senior scientific staff with approval by the IACUC
b.
The manager with the help of the supervisor of the husbandry staff