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Food and Beverage Test #1 Questions with Complete Solutions
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Food and Beverage Test #1 Questions with Complete Solutions
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Food and Beverage Test #1 Questionswith Complete Solutions
chain restaurant - Answer-a restaurant that is part of a multi-unit organization, often
have the same menu, purchase supplies and equipment cooperatively and follow
operating procedures that have been standardized for every restaurant on the chain
co-branding - Answer-a food service arrangement in which two noncompeting brands
are offered to consumers in the same building location
comfort foods - Answer-familiar foods that remind consumers of the foods they ate
during childhood or the foods they prepare at home
commercial food service operation - Answer-an operation that sells food and beverages
for profit. independent, chain, and franchise properties
franchise - Answer-a special type of chain operation in which a facility owner pays fees
to a franchisor in exchange for the right to use the name, building design, and business
methods of the franchisor
franchisee - Answer-someone who owns (or leases) a property and building and
purchases the right to use a brand name for a specified period of time and at an agreed-
upon price. the price includes royalties based upon revenues and and contributions to
regional and/or national advertising programs
franchisor - Answer-someone who owns and manages a brand and sells the right to use
the brand name
green restaurants - Answer-restaurants that implement practical solutions to reduce
their environmental impacts
independent operation - Answer-an operations owned by an owner or owners with one
or more properties that have no chain relationship-menus might not be identical among
properties, food purchase specifications might differ, operating procedures are varied,
and so on
lobby food services - Answer-complimentary food/beverage alternatives provided to
guests, typically in lobbies or public areas of limited-service lodging operations
noncommercial food service operations - Answer-a food service operation within an
institution such as a business, hospital, or school. focused on nutrition and other
noneconomic factors
, office coffee service - Answer-a vendor-provided service that delivers coffee and other
beverages and snacks to offices and other workplaces
free standing food and beverage - Answer-can be independent properties and chain
properties, or franchises. includes white-tablecloth, casual dining, family service, and
quick service restaurants. indoor and outdoor table service and a wide variety of menu
items.
private clubs - Answer-can be member-owned and governed by a board of directors
elected by the members
chief steward - Answer-manager who typically oversees porters, dishwashing
employees, and related personnel. may also be in charge of purchasing
job description - Answer-an organizational tool that lists the most important tasks that
must be done by someone working in a specific position
labor intensive - Answer-requiring a large amount of human labor as opposed to
equipment or technology
line manager - Answer-a manager with decision making authority within or over a
revenue generating department that directly provides services or products to guests
organization chart - Answer-a diagram that shows the relationships among various
positions in an operation
public bar - Answer-a bar where bartenders prepare alcoholic beverages and serve
them directly to guests and food servers. guests can order and pick up their own
beverages at public bars
service bar - Answer-a bar wehere bartenders prepare alcoholic beverages for food
servers who then present them to guests in the dining room. guests typically do not
order or pick up their own beverages at service bars
staff personnel - Answer-employees who serve in technical, advisory, or support
capacity to line managers
human resource manager - Answer-recruits applicants for vacant positions, conducts
preliminary employee selection activities, and makes hiring recommendations to line
managers
controller - Answer-typically reports to the general manager, but sometimes to area or
regional directors above the general manager
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