Adjuster Pro Practice Exam Questions And
Answers
Which settlement option is most often used when a claimant misses work because of
bodily injury, but a settlement has not yet been reached? Advance payment settlement
Cindy and her insurer cannot reach an agreement for her property claim, and have
gone back and forth for weeks without coming within $10,000 of each other. At this
point, since both believe they are offering a fair settlement, a third party is needed to
help facilitate the negotiation. Both parties still want to retain their ability to "walkaway" if they
cannot reach an agreement. What is the next best step for Cindy and her insurer?
Mediation
When Jeanette shows up to handle a claim on behalf of ABC Insurance, she evaluates
the claim and negotiates a settlement. Maintaining her integrity and acting ethically,
Jeanette is fulfilling her: fiduciary duty.
Many adjusters prefer arbitration to litigation, because professional arbitrators tend to
be more ___________ than civil juries. knowledgeable
, Adjuster Pro Practice Exam Questions And
Answers
Which of the following is NOT true of the no-release settlement? It's also called an
"advance payment settlement."
Why should litigation be considered a last resort option? It can be costly and
unpredictable
Which of the following steps would occur LAST in the processing of a claim? Negotiate a
settlement with the claimant
As an adjuster for KLM Insurance, Chrystal has the important role of fiduciary agent.
While acting in this capacity, Chrystal's primary responsibility is to: protect the financial
and property interests of KLM Insurance
Bobby is adjusting a complicated auto claim. Which of the following is TRUE? Because
the policyholder (Jane) is 84 years old and seems to have trouble remembering what
happened before the accident, Bobby should feel free to contact her 45-year-old caretaker for
clarification.
, Adjuster Pro Practice Exam Questions And
Answers
Jim is an insurance adjuster working a theft claim. As part of his investigation, Jim
might want to do all of the following, EXCEPT: look for ways to lower the settlement for
the claimant.
Adjuster Alice is trying to determine the final settlement amount for Ted's claim. Ted's
house was damaged in a covered loss, and Alice has estimated that it will cost
$25,000 to make the necessary repairs. Ted's homeowners policy has a $100,000 limit
and a $2,000 deductible. Typically, how much would Adjuster Alice calculate Ted's
final settlement amount to be? $23,000
As an insurance adjuster, Heather is responsible for updating and maintaining an
accurate record of all the information pertinent to an individual's insurance claim,
including copies of all written documentation, photos and property sketches, witness
statements, and copies of medical bills. What is this record called? Claim file
Bill is going to switch employers, and therefore switch healthcare providers. Which
federal law ensures that he won't be denied coverage when he switches health plans?
HIPAA
, Adjuster Pro Practice Exam Questions And
Answers
Cindy, a drunk driver, accidentally crashes into Nancy's house, causing $22,000 in
damage. On top of that, Nancy tries to get the adjuster to add an additional $20,000
for punitive damages to punish Cindy for driving while intoxicated. However, Nancy
fails in her attempts at negotiation. This is because: the adjuster does not have authority to
negotiate for punitive damages.
Bill's new home is in the final stages of construction, and he has purchased an HO-2
policy to insure his financial interest in the property. This morning, Bill's contractor
calls to tell him that an electrical fire has destroyed his new kitchen, and all of the
crown molding that was supposed to be installed today has been stolen. It will be
$15,000 to rebuild the kitchen and another $4,200 to replace the trim. How will Bill's
insurer respond when he files a claim? His insurer will pay $15,000 to rebuild the kitchen
and nothing for the stolen trim.
Tim's $2,500 boat trailer was stolen from his driveway. Ignoring any deductibles, how
much can Tim receive for his stolen trailer when he files a claim against his
homeowners policy? $1,500
