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WGU D351 Functions of Human Resource Management terms
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WGU D351 Functions of Human Resource Management terms
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WGU D351 Functions ofHuman Resource Management
terms
Absenteeism - ANSWER The failure of an employee to
report to the workplace as scheduled
Accountability - ANSWER The personal duty to someone
else (a higher-level manager or the organization itself) for the effective use of
resources to complete an assignment
Active listening - ANSWER The intention and ability to listen
to others, use the content and context of the communication, and respond
appropriately
,Adverse employment action - ANSWER Any action, such as
firings, demotions, schedule reductions, or changes, that would harm the
individual employee
Affirmative action - ANSWER A series of policies, programs,
and initiatives that have been instituted by various entities within both
government and the private sector that are designed to prefer hiring of individuals
from protected groups in certain circumstances in an attempt to mitigate past
discrimination
Arbitrator - ANSWER A neutral third party who resolves a
conflict by making a binding decision
Assessment center - ANSWER A place where job applicants
undergo a series of tests, interviews, and simulated experiences to determine
their potential for a particular job
Authority - ANSWER The right to give orders, enforce
obedience, make decisions, and commit resources toward completing
organizational goals
,Autocratic style of management - ANSWER Highly directive
and low in supportiveness. Appropriate when interacting with low-capability
employees.
Consultative style of management - ANSWER Highly
directive and highly supportive behavior, is appropriate when interacting with
moderately capable employees. Give specific instructions, and oversee
performance at all major stages of a task.
Participative style of management - ANSWER Low directive
behavior and high supportive behavior, and it is appropriate when interacting with
employees with high capability. Spend a small amount of time giving general
directions and a great deal of time giving encouragement.
Empowering Style of Management - ANSWER Provide very
little direction or support to employees, appropriate for outstanding employees.
You should let them know what needs to be done and answer their questions, but
it is not necessary to oversee their performance.
, Behaviorally anchored rating scale (BARS) form - ANSWER A
performance appraisal that provides a description of each assessment along a
continuum
Behaviors - ANSWER The actions taken by an individual
Bias - ANSWER A personality-based tendency, either toward
or against something
Biological job design - ANSWER Designing jobs by focusing
on minimizing the physical strain on the worker by structuring the physical work
environment around the way the body works
Bona fide occupational qualification (BFOQ) - ANSWER A
qualification that is absolutely required in order for an individual to be able to
successfully do a particular job
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