TFOT AA 2- Questions and Answers
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What are the potential issues for diversity in the workplace? Correct Ans-1. Under or over
protection
2. Different consequences for the same action
3. Failure to train coach or mentor
4. Language barriers
What are the obstacles for diversity in the workplace? Correct Ans-1. "White Male Club"
2. "Glass ceiling"
3. Lack of accountability
4. Unwritten rules of success and failure
5. Cultural/social
6. Political
What are the benefits for diversity in the workplace? Correct Ans-1. Creativity and
innovation
2. Broader range of skills
3. Better service to diverse customers
4. Ability to recruit better talent
,why is it important to manage diversity? Correct Ans-i. When we value diversity, we seek to
integrate, not assimilate, our differences. Diversity is about allowing differences and respecting
differences until the differences don't make a difference anymore.
ii. Managing diversity will bring down barriers and help obtain a shared goal
What is the air force definition of culture? Correct Ans-The creation, maintenance, and
transformation of semi-shared patterns of meaning, sense-making, affiliation, action and
organization by groups
iii. Accomplish the mission despite regional, linguistic, or cultural differences
What are some 3C barriers? Correct Ans-1. Ethnocentrism - one's own culture is best;
measuring others by our standards
2. Stereotypes - set idea about someone or something, especially an idea that is wrong
3. Defense - viewing other cultures as a threat/ annoyance
What are some 3C components? Correct Ans-1. Knowledge: understand concepts/principles
2. Skills: communicate, relate, negotiate
3. Attitude: positive attitude toward learning and engagement
4. Transfer/application: transfer and apply learning in new and specific contexts
, What is the impact of 3C on the mission accomplishment? Correct Ans-i. Overcome barriers
to avoid faulty assumptions that jeopardize the mission
ii. Work more effectively with host nations and build partnerships
iii. Develop more effective strategies to defeat adversaries
iv. Achieve desired end state/stability after combat operations
What is the Air Force sub competency of negotiation? Correct Ans-i. Institutional
Competency: "Fostering Collaborative Relationships"
ii. Negotiating - is a sub-competency
iii. Air Force Doctrine Annex 1-1, Force Development
1. Understand principles of negotiation
2. Use interpersonal communication to reduce tension and conflict between peoples
3. Persuade, influence, and collaborate with others to attain desired mission outcomes
iv. "Today's leaders are charged with mission success with people that they have no direct
authority over — today's leadership skill set must include effective negotiating skills."
What are the three things to take into account when planning a cross cultural negotiation?
Correct Ans-i. Cultural differences
ii. Each sides position
iii. the agenda
How do Air Force 3C skills of relate and communicate impact the negotiation process?
Correct Ans-i. The ability to use relate & communicate result in successful negotiations while
the ineptitude results in mission ineffectiveness
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