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UGBA 105 FINAL TERMS (E+D)- QUESTIONS & ANSWERS
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UGBA 105 FINAL TERMS (E+D)- QUESTIONS & ANSWERS
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UGBA 105 FINAL TERMS (E+D)-QUESTIONS & ANSWERS
What is emotional intelligence Correct Ans-The ability to perceive, use, understand, manage,
and handle emotions.
Negative emotions Correct Ans-Signal threats direct us to overcome threats, e.g. fear
narrows attention to how to escape current threat, sadness leads to thinking to figure out how
to solve threat, anger suppresses thinking and triggers action
Positive emotions Correct Ans-- Signal optimal functioning
- Positive emotions widen people's outlooks and reshape who they are in a positive way
- Broaden attention, perceived behavioral options, creativity, openness to new experiences and
critical feedback and sense of closeness with others
- Exploring new ideas, behaviors, people, etc. increases your resources for success
The 7 "Core" emotions Correct Ans-Anger, contempt, disgust, happens, fear, sadness,
surprise
Core Emotion: Anger Correct Ans-1. Eyebrows down and together
2. Eyes glare
3. Narrowing of the lips
Core Emotion: Contempt Correct Ans-1. Lip corner tightened and raised on only one side of
face
Core Emotion: Fear Correct Ans-1. Eyebrows raised and pulled together
2. Raised upper eyelids
, 3. Tensed lower eyelids
4. Lips slightly stretched horizontally back to ears
Core Emotion: Disgust Correct Ans-1. Nose wrinkling
2. Upper lip raised
Core Emotion: Happiness Correct Ans-A real smile always includes:
1. Crow's feet wrinkles
2. Pushed up cheeks
3. Movement from muscle that orbits the eye
Core Emotion: Sadness Correct Ans-1. Drooping upper eyelids
2. Losing focus in eyes
3. Slight pulling down of lip corners
Core Emotion: Surprise Correct Ans-Lasts for only one second:
1. Eyebrows raised
2. Eyes widened
3. Mouth open
Micro-expressions and macro-expressions Correct Ans-Micro-expressions last 1/15 to 1/25
seconds and are involuntary. Macro-expressions last 0.5 to 4 seconds and tend to match the
tone and content of what is being said.
- Micro: tiny facial expressions that occur briefly (leak out) with specific feelings
- Macro: facial expressions that normally occur with specific feelings
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