CHAPTER 6 - MBA 704 - KUNGU
Questions And Answers
According to Maslow, one of the needs identified is the love need, however there are instances
where there are misleading connotations, such as sex, which is essentially a physiological need.
TRUE
Maslow did not point out that the esteem nee...
According to Maslow, one of the needs identified is the love need, however there are instances
where there are misleading connotations, such as sex, which is essentially a physiological need.
TRUE
Maslow did not point out that the esteem needs consist of both self-esteem and esteem from
others. He mainly conceded the importance of esteem of others. FALSE
Maslow's needs hierarchy theory does make a significant contribution in terms of making
management aware of the diverse needs of employees at work. TRUE
Tabulating the results from the critical incident method, Herzberg concluded that job satisfiers
are related to job context and that job dissatisfiers are allied to job content. FALSE
The term hygiene, in Herzberg's theory, refers to those factors that prevent dissatisfaction.
TRUE
, CHAPTER 6 - MBA 704 - KUNGU
Questions And Answers
The fact that there are a higher number of employees who are dissatisfied with the raise they get
points out that the hygiene factors seem to be important in preventing dissatisfaction but do not
lead to satisfaction. TRUE
According to the Porter-Lawler model, the inference is that employees need to better focus their
efforts on high-impact behaviors and activities that result in higher performance. TRUE
The roots of Porter-Lawler expectancy theory of work motivation can be traced back to cognitive
dissonance theory and exchange theory. FALSE
Inequity occurs when a person perceives that the ratio of his or her outcomes to other's outcomes
and the ratio of a relevant other's input to his or her inputs are unequal. FALSE
Equity theory supports a perception of distributive justice, which is an individual's cognitive
evaluation regarding whether or not the amounts and allocations of rewards in a social setting are
fair. TRUE
Interactional justice is the exchange between the employee and the employing organization.
FALSE
, CHAPTER 6 - MBA 704 - KUNGU
Questions And Answers
Attribution theory is concerned with the relationship between personal social perception and
interpersonal behavior. TRUE
Harold Kelly stressed that attribution theory is concerned with the intuitive processes by which
an individual interprets behavior as being attributed to certain parts of the relevant environment.
FALSE
Employees who perceive external control feel that they personally can influence their outcomes
through their own ability, skills or effort. FALSE
Attributions are related to organizational symbolism, which in effect says that in order to
understand organizations, one must recognize their symbolic nature. TRUE
According to the dimensions that Kelley suggests, if there is a high consensus, high consistency,
and high distinctiveness, then attribution to external or situational/environmental causes will
probably be made. FALSE
, CHAPTER 6 - MBA 704 - KUNGU
Questions And Answers
In self-serving bias, people tend to attribute others' behavior to personal factors such as
intelligence, etc. even when it is clear that the situation caused by the person to behave the way
he or she did. FALSE
One version of the control theory is essentially a cognitive phenomenon relating to the degree
that individuals perceive they are in control of their own lives, or are in control of their jobs.
TRUE
One of the main advantages of the agency theory is that it strongly emphasizes the roles that
various forms of extrinsic and intrinsic motives play in shaping behaviors. FALSE
The nature of work is changing due to a blurring of the distinction between on-work and off-
work time. TRUE
The primary disadvantage of job rotation is that after the experience of each new task, the
workers want to go back to where they started off from. FALSE
Task identity refers to job independence. FALSE
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