HRCI- SPHR New Practice Exam Questions And 100%
Correct Answers
One of your production managers uses incentives to reward employees when
operational objectives are met. This is the best example of which of the following
leadership styles?
A. Charismatic leadership
B. Transactional leadership
C. Laissez-faire leadership
D. Authoritarian leadership - ANSWER B. Transactional leaders are characterized by a
"this for that" style. These leaders use both rewards and discipline when necessary to
accomplish organizational and departmental objectives.
What type of risk does a consensual romantic relationship pose in the workplace?
A. Intimate partner violence
B. Illegal treatment
C. Sexual harassment
D. None, since it is consensual - ANSWER C. Workplace relationships, although
consensual, also run the risk since a problem will arise when HR has to intervene. This
includes the possible risk of sexual harassment should the relationship become
unwanted for either party.
You are the head of HR for an international gas utility company that does not have a
formalized health and safety program for its employees. Where do you start?
A. Work toward becoming compliant with all international, federal, state, and local
standards for safety.
B. Determine which employees are at the greatest risk and begin safety initiatives there.
C. Seek approval for a corporate initiative for incentives based upon zero
accidents/injuries.
,D. Meet with the workers' compensation brokers to evaluate the costs of no safety
program.
See the answer - ANSWER B. Given the high hazard industry, human resources should
start to develop a safety program for the most at-risk workers. This might involve data
collection, incentives, and compliance efforts as part of the overall intervention
strategy.
The food distribution center for which you work has seen an increase in the number of
loading-dock workers reporting ankle injuries. What strategy would most effectively
reduce or eliminate the risk?
A. Require employees to wear high-top steel-toed work boots.
B. Review the injury records for patterns of unsafe behaviors.
C. Conduct a root-cause analysis with a committee made up of dock workers.
D. Invite the occupational clinic in to perform some safety training. - ANSWER C.
Anytime the number of injuries and accidents starts to rise, it is the job of HR to take the
time to analyze for root causes. From this, hazard abatement strategies may be
developed and could include new personal protective equipment requirements or
worker training.
Which of the following would you as the VP of human resources for the major Internet
provider who has just experienced the largest customer and employee data breach in
U.S. history first do to be in compliance with the SEC?
A. Assess the points where the company's data remains vulnerable to the hackers
B. Find credit monitoring services to provide for the affected.
C. Wait until the executive team can sell their company stock to inform investors.
D. Identify the extent of the breach and report to investors in the shortest time possible.
ANSWER D. This kind of breach requires the HR department to support the company in
responding to the incident in a manner compliant with the requirements of the governing
agencies but also in such a way that would protect and serve both the interest of the
company and those who were affected.
The following are examples of the physical assets that have to be secured to avoid the
occurrence of a cybersecurity attack:
A. The employees
,B. The buildings
C. The workstations
D. The power lines - ANSWER C Physical assets like workstations and servers can be
accounted for or traced and monitored in developing methods to prevent cyberattacks
on sensitive company and customer information.
Which of the following best describes what establishing a hierarchy of assets enables
companies to do when it comes to data protection?
A. Identify priorities when it comes to building a robust data security program
B. Identify what skills in data security personnel to hire for
C. Write policies that protect critical assets
D. Purchase outer layers of defences, making the data more difficult to breach -
ANSWER A. Through establishing a hierarchy of assets, a company is able to more
effectively create a program for data security. Accordingly, developing controls for
these various levels of assets might involve the development and practice of policy, the
deployment of internal and external resources, yet without understanding specifically
where the most valuable risks lie, resource deployment will be difficult to apprehend.
The hospital for which you work has contracted with an outside agency to staff the
parking lot security posts. The guard works only at night and is unsupervised. Recently
there has been a rash of attacks in the area against security guards in general. What
steps should you take to protect this contingent worker from becoming a victim of
workplace violence?
A. Let him take his personal sidearm with him.
B. Install a side and rear security camera, which will be monitory from within the
building.
C. Make a business case for the board of directors that this post needs to have two
workers at all times.
D. Ask the employment agency to pay for the supplemental security suggestions.
ANSWER B. A team approach may work in aiding to reduce an act of workplace
violence. Security cameras can help prevent crime. When monitored internally, the
cameras offer increased ability for quick response if an event does occur.
A large sandwich shop hires 15-year-olds to man a meat slicer. This would violate which
, of the following?
A. The Food and Drug Administration
B. Food Safety Management
C. The Fair Labor Standards Act
D. The Occupational Safety and Health Act - ANSWER C. The Fair Labor Standards Act
covers more than just legal compensation; it also has rules about the type of work that
may be done by minors. In this case the use of a meat slicer is a hazardous occupation,
so it is prohibited for employees who are between the ages of 14 and 15.
An employee has disclosed to her supervisor that she is taking prescription drugs to
treat a condition for bipolar disorder. Which of the above labor laws might be applicable
on her behalf?
A. The Americans with Disabilities Act
B. The Occupational Safety and Health Act
C. The Drug-Free Workplace Act
D. Both A and B - ANSWER A. The Americans with Disabilities Act generally covers
mental illnesses and applies to employers with 15 or more employees. Due to her
disability, this employee may need to be reasonably accommodated.
A staffing agency will provide a winery with hundreds of seasonal temporary workers.
Many of these workers will be exposed to hazardous chemicals. For OSHA's hazard
communication standard in this circumstance, which of the following would you do first?
A. Have the temporary agency provide general hazardous material-handling training
B. You make sure the same protections offered to regular workers are offered to
temporary workers.
C. Request them to come and inspect your facility and ascertain whether it really is a
safe working place.
D. Call the agency regarding what types of protection will be needed. ANSWER D Both
the host company and the staffing agency have responsibilities for the safety of those
who will work with hazardous materials. Communicating with the agency allows for a
coordination of effort including the need for protection, training, and verification that
the workers are going to a safe workplace.
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