HRCI SPHR Certification Exam Sample
Questions And Answers
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experience. You also get the detailed and up-to-date syllabus for HRCI SPHR here.
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experience in learning for the HRCI SPHR exam. You can get the Senior Professional in
Human Resources certification in the first attempt with the help of SPHR practice
questions. - ANSWER Getting the HRCI SPHR certification is an excellent starting point.
The test will help you toward a better score. Millions of aspirants have become certified
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ProcessExam.com's practice test.
If you are about to prepare SPHR examination but unsure how hard the exam is, want to
try out sample test then take our SPHR practice test. The aim of it is to help to assess
your readiness, therefore we prepared a set of HRCI SPHR sample questions and
gathered them in a free online test exam. - ANSWER Online Practice Test:
Question: 01. Which of the following is not an HR data indicator?
a) Turnover rates
b) Retention rates
c) Production rates
d) Cost per hire - ANSWER Answer:
c) Production rates
Question: 02. What should the HR manager do if the results from the benefits needs
assessment revealed "benefits that are too costly but are heavily used by employees"?
a) Institute cost-containment strategies
b) Revise benefits that are not meeting needs
c) Research new benefits
d) Drop underutilized benefits - ANSWER Answer:
a) Institute cost-containment strategies
Question: 03. Maintaining eye contact is an example of which facilitation technique?
a) Reflection
b) Active listening
c) Pausing
, d) Closure - ANSWER Answer: b
b) Active listening
Question: 04. Which of the following publishes standards for developing service delivery
plans?
(Choose two.)
a) United Nations Standards Publishing Organization (UNSPO)
b) Universal Business Standards Development Organization (UBSDO)
c) National Occupational Standards (NOS)
d) American National Standards Institute (ANSI) - ANSWER Answer:
c) National Occupational Standards (NOS)
d) American National Standards Institute (ANSI)
Question: 05. A statement published by the Department of Labor's Wage and Hour
Division which explains how a given law applies in a given situation is titled what of the
following?
a) A penalty letter
b) An engagement survey
c) An opinion letter
d) An audit letter - ANSWER Answer:
c) An opinion letter
Which functional area includes activities for planning and managing entry to, and exit
from, the organization in response to changing business requirements? - ANSWER
Workforce Planning and Employment
Knowles proposed five androgenetic assumptions about how adults learn. One of those
is the learner's need to know. Of the following, which is BEST related to that?
A) I'm ready to learn this because what I learn will help me function better in some way.
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