Abby, the CEO of Little Angel Photography, reviews the performance of her company over the last
quarter to determine whether they are meeting the planned sales and profitability goals. In this
instance, which managerial task is she performing?
- Planning
- Organizing
- Delegating
- Controlling
- Structuring - Answer-Controlling
According to Mintzberg's typology, a manager who evaluates the performance of other managers in
different tasks and takes corrective action to improve their performance is a _____.
- disseminator
- figurehead
- monitor
- spokesperson
- negotiator - Answer-monitor
,Which of the following is true of first-line managers?
- They are responsible for finding the best way to organize human and other resources to achieve
organizational goals.
- They are found in all departments or functions of an organization; responsible for developing/training
first-line employees
- They make high-level planning decisions about the production of goods and services.
- They evaluate whether the organization's goals are appropriate.
- They instruct top managers on the suitability of organizational goals. - Answer-They are found in all
departments or functions of an organization; responsible for developing/training first-line employees
Which of the following is a primary concern of top managers?
- Supervising non-managerial employees
- Training, motivating, and rewarding salespeople
- Developing and fine-tuning employee skills
- Supervising first-line managers
,- Responsible for the performance of all departments. Establish organizational goals. Do strategic
planning - Answer-Responsible for the performance of all departments. Establish organizational goals.
Do strategic planning
At a recent staff meeting, Jim was praised by his CEO for choosing the right goals to pursue and
accomplishing them. The quality that Jim displays here is efficiency.
true or false - Answer-False
In which of the following managerial tasks do managers select appropriate goals for the organization?
- Organizing
- Leading
- Planning
- Controlling
- Restructuring - Answer-planning
Supervisors are also referred to as _____.
- first-line managers
- middle managers
, - top managers
- interim managers
- executive managers - Answer-first-line managers
_____ is the managerial task that involves managers using their power, personality, influence,
persuasion, and communication skills to coordinate people and groups so their activities and efforts are
in harmony.
- Leading
- Planning
- Strategizing
- Reviewing
- Controlling - Answer-leading
Courses in Management teach people how to lead coworkers, solve conflicts between them, achieve
team goals, and thus increase performance.
true or false - Answer-true
Which of the following management functions does a manager perform when he/she energizes
employees and enables them to understand the part he/she plays in achieving organizational goals?
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