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Genesys Cloud GCP-GCX Exam Dumps Questions and Answers
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Genesys Cloud GCP-GCX Exam Dumps Questions and Answers
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Genesys Cloud GCP-GCX Exam DumpsQuestions and Answers
Genesys Cloud CX Certified Professional - Consolidated Exam (GCP-GCX) - Answers -
The Genesys Cloud CX Certified Professional - Consolidated Exam (GCP-GCX) is a
consolidated exam that covers the following three exams:
Genesys Cloud CX Certified Professional - Contact Center Administration
Genesys Cloud CX Certified Professional - Implementation
Genesys Cloud CX Certified Professional - Reporting and Analytics
You can now take this one consolidated exam instead of three separate exams to be
qualified as a Genesys Cloud CX Certified Professional.
Note: To obtain the GCP certification, you may either take this consolidated exam or the
three individual GCP exams listed above. The individual exams, however, will be
deprecated by January 31, 2023.
Exam Information - Answers -Number of Questions: 55 questions
Test Duration: 120 minutes
Passing Score: 65%
Type of Exam: Multiple Choice, Multiple Select, and True/False Questions
Exam Language: English
Exam Topics - Answers -Genesys Cloud CX Platform and CC Admin
ACD and Supervisor Tools
Roles, Permissions, and Divisions
Genesys Cloud CX Architect and Scripting
Outbound Dialing, QM, and WFM
Genesys Cloud CX Platform and Collaborate
Configurations of Genesys Cloud CX Collaborate
Features of Genesys Cloud CX Communicate
Genesys Cloud CX Reports
Dynamic Views
Which of the following entities is used to ensure that people within your organization
have the rights and permissions that they needwithin Genesys Cloud CX?
A.Workgroups
B.Rooms
C.Groups
D.Roles - Answers -Answer: D
What are the two methods to create a conference call in Genesys Cloud CX? (Choose
two.)
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