Exam (elaborations)

WGU C215 WGU C215 OPERATIONS MANAGEMENT OBJECTIVE ASSESSMENT LATEST 2024/2025 EXAM WGU C215 WGU C215 OPERATIONS MANAGEMENT OBJECTIVE ASSESSMENT LATEST 2024/2025 EXAM

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WGU C215 WGU C215 OPERATIONS MANAGEMENT OBJECTIVE ASSESSMENT LATEST 2024/2025 EXAM

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Uploaded on November 13, 2024
Number of pages 25
Written in 2024/2025
Type Exam (elaborations)
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wgu c215 wgu c215 operations management objective
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WGU C215 WGU C215 OPERATIONS MANAGEMENT
OBJECTIVE ASSESSMENT LATEST 2024/2025EXAM WITH 2
LATEST UPDATED VERSION 2

Which definition is used for quality evaluates how well a
product performs its intended function?

-Statistical Quality Control Charts
-Fitness quality for use
-Product design quality
-14 points for quality improvement -ANSWER->Fitness for use

Which total quality management (TQM) process was developed
to stress management's responsibility for quality?

-Statistical Quality Control Charts
-Fitness quality for use
-Product design quality
-14 points for quality improvement -ANSWER->14 points for
quality improvement

Which total quality management (TQM) process consists of 13
published standards and guidelines?

-ISO 9002
-ISO 9001
-ISO 9000
-ISO 1400 -ANSWER->ISO 9000

,A company manufactures shoes using a quality management
system. The company needs to put a process in place to
measure any defects. The company would like to measure the
number of defects and observe the number of occurrences to
isolate the particular defect.

Which quality tool should the company use to focus on
correcting this particular issue?

-Control Chart
-Flowchart
-Scatter Diagram
-Checklist -ANSWER->checklist

Which quality control tool should be used to monitor the
current status or end result of a process?

-Control Chart
-Flowchart
-Scatter Diagram
-Checklist -ANSWER->Flowchart

Which group of keywords or phrases describes the crucial role
that marketing plays in the total quality management (TQM)
process?

-Baseline for managing quality process; investment in
preventative costs, budgeting

, -Enhance competition, understand consumer preferences,
maintain communication with operations
-Reward employees; motivate staff performance; manage
operations planned changes
-Review and recommend product changes, satisfy customer
needs; open communication -ANSWER->Review and
recommend product changes, satisfy customers needs, open
communication

What is the common theme in total quality management (TQM)
across all functions in an organization?

-To enhance management software
-To ensure profit from product changes
-To satisfy customer needs
-To reward people rather than teams -ANSWER->To satisfy
customer needs

Which concept of variation measures the central tendency of a
set of data?

-Range
-Variable
-Mean
-Standard deviation -ANSWER->mean

What do assignable causes of variation indicate?

-Equipment was found to be out of control

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