A major advantage of job specialization in business is increased (what) -
ANSWER Productivity
A behavioral approach to job design which increases responsibility for
planning and coordinating tasks is known as what - ANSWER Enrichment
The methods analysis chart, which describes the overall sequence of
operations, transportation, storage, delays, and inspection is known as what -
ANSWER Flow process Chart
One form of long-term team that is increasingly being used, especially in lean
production settings, is what - ANSWER Self-Directed
Disadvantages of having global operations are what - ANSWER Unskilled
labor, import restrictions, criticism, transportation costs, security costs
Retail businesses often engage in an activity, which is the tendency to locate
in close proximity to one another. What is it - ANSWER Clustering
What are some of the location options that management can consider in
location planning - ANSWER Expand existing facility, add new location,
relocate, do nothing
Which is the last step in the procedure for making location decisions -
ANSWER Evaluate alternatives and make a selection
When a location evaluation includes both quantitative and qualitative inputs,
, what technique should be used - ANSWER Factor rating
The center of gravity method is used to do what to travel time, distance, and
costs - ANSWER Minimize
Having facilities, personnel, and operations located around the world is
called what - ANSWER Globalization
The method for evaluating location alternatives that uses composite
(weighted-average) scores is known as - ANSWER Factor rating analysis
The quality certification that deals primarily with conformance to customer
requirements is known as what? The standard that deals with the
organization's effect on the environment is called what? - ANSWER ISO 9000,
ISO 14000
What tools are used for quality management - ANSWER Flowcharts, check
sheets, histograms, control charts, pareto analysis, scatter diagram, cause
and effect diagram, run charts.
A tool that depicts process variation graphically is known as what - ANSWER
Control Chart
What are the types of the "costs of quality" - ANSWER Apprasial cost,
prevention cost and failure cost
The Deming Prize was established by what or whom - ANSWER Japanese
Lost production time, scrap, and rework are examples of what type of cost -
ANSWER Internal failure costs
Warranty service, processing of complaints, and costs of litigation are
examples of what types of cost - ANSWER External failure costs
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