MSS232WB Master Sales
Series 2 Questions and
Complete Solutions
Graded A+
To qualify for annual certification, students must complete _________ training requirements including
any applicable posttests by December 31, 2023 at 11:59 PM ET - Answer: not level 0-1
not level 3 quarterly
Which of the following is NOT a resource for sales consultants to find information about electric range? -
Answer: mopar website
Case Management is used to flag cases for ___________. and to work and close cases - Answer: quick
follow up
The ram DT can tow up to ________ vs. 10620 pounds in a Ram DS - Answer: 12,750 pounds
Ram 1500 owners have made comments about the parking brake, though some focus on the position of
the feature on the instrument panel that can cause some owners to inadvertently activate it. You can
tell customers that if they attempt to drive the vehicle and it will not move then - Answer: check the
parking brake switch to make sure it is not engaged
Which of the following are in the expert curriculum line up? - Answer: Ram, Jeep, technology, uconnect,
and mopar
The connected services change consolidates all ____ connected vehicles to the same platform, package,
and trail terms across all brands - Answer: 24MY
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