MSS241WB - Master
Sales Series Part 1
Questions and Complete
Solutions Graded A+
How many public chargers has the federal government committed to building in the next few years? -
Answer: 500,000 public chargers
By 2038, Stellantis aims to have what percent of its light-duty car and truck sales in the U.S. comprised
of battery-electric vehicles - Answer: 50 percent
What happens if the customer declines to sign the binding arbitration acknowledgment form? - Answer:
They get the same benefits of the full vehicle warranty.
Which of the following is NOT a reason for growing demand for EVs among consumers? - Answer: Lower
upfront costs
Where should Sales Consultants document the presentation and signing of the binding arbitration
acknowledgment form? - Answer: NVDR Sales screen
What percent of EV charging takes place at home? - Answer: 80 percent
Regarding new vehicle sales, the White House announced an electrification target of __________ by
2030. - Answer: 50 percent
What is a key feature of FCA's binding arbitration provision that is part of the general new warranty
terms? - Answer: It keeps warranty disputes out of the public courts.
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