MSS212WB- Master
Sales Series Release 2
Questions and Complete
Solutions Graded A+
Grand Cherokee L owners may complain that Active Driving Assist keeps disengaging. Which one of the
following could be causing this? - Answer: Driver applies torque
Some Grand Cherokee L customers have been confused by its new Passive Entry Door Handles. How
would you explain them to someone familiar with previous versions of this feature? - Answer:
Buyers of 2021 Dodge Charger and Challenger models with the 392 (6.4L) or supercharged 6.2L HEMI
and Dodge/SRT Performance Pages can have new Enhanced Security Valet Mode software installed.
What does this software do when it is installed and activated? - Answer: It disables performance
features and limits the engine to idle speed, making the vehicle virtually undriveable
Stellantis has announced that it will spend more than 35 billion dollars worldwide through 2025 on -
Answer: electrification
Which of the following Level 3 courses is a web-based self study that can be taken at any time (as
opposed to a scheduled VCO with a live instructor)? - Answer: Effective Customer Conversations
Which statement is true about the connected accident advisor feature found on all MY2022 models? -
Answer: it can help owners get Roadside Accident assistance, send their location to a towing company,
log crash details and provide crash info and find a repair shop
iShowroomPro now includes a new _________ feature that can help you identify and quantify the
benefits of hybrid vehicles for customer and easily share the links with them - Answer: Electric
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