(HRM 2110) D351 Functions of Human Resource Manage
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(HRM 2110) D351 Functions of Human Resource
Management Pre-Assessment Questions And Answers
2024/2025 ACCURATE WGU EXAM
What do organizations compete through - ANSWER: People(human resources)
Talent Philosophy - ANSWER: A system of belief about how an organization's talent
should be viewed, as stakeholders vs replaceable cogs
Productivity - ANSWER: Effectiveness plus efficiency
Effectiveness - ANSWER: Did we get the job done?
Efficiency - ANSWER: Was the job done the right way, were we a good steward of
resources?
Employee Experience(E4) - ANSWER: Seen as the employee engagement and
everything else
Everything else - ANSWER: Did the employee receive empathy? Were they involved
in solutions? Were work processes practical? Is information given objective?
In regards to employee experience, what is important to balance? - ANSWER:
Productivity and employee experience. We can't cater too much to the employee,
but we also shouldn't make their job unnecessarily difficult.
Legal/EEO(Equal Opportunity Employment - ANSWER: Involved with the
management of the org's employee related actions to ensure compliance with EEO
laws and regulations, as well as affirmative actions plans
Staffing - ANSWER: Everything required to get an potential employee interested in
working for the org.
Staffing Issues - ANSWER: Recruitment process
Selection of the best candidate
Settling in new hire
, Sound knowledge of job being hired for is crucial.
Training & Development - ANSWER: Education and training function of the org
Training issues - ANSWER: Continuing education of employees
Employee & Labor Relations - ANSWER: Covers wide array of management and
employee relations related items, when referring to unions known as labor relations,
need knowledge of all labor laws
Employee Relations issues - ANSWER: Coaching, conflict resolution, counseling,
employee evaluation, discipline, leadership, team building efforts, evaluate job
satisfaction of employee
Labor Relations issues - ANSWER: Union votes, union negotiations, contract
collective bargaining,
Compensation & Benefits - ANSWER: Deal with how employees are related and help
with attracting the best candidates for the organization
Safety & Security - ANSWER: Makes sure no one is injured or made sick on the job
Safety & Security issues: - ANSWER: Stress management, employee assistance
programs, securing the workforce from people inside and outside the org and
natural disasters, maintain privacy of confidential HR files
Ethics & Sustainabllity - ANSWER: Makes sure the organization is run in an ethically
and socially responsible manner
Ethics & Sustainability issues - ANSWER: Creates employee code of ethics and makes
sure its known, help maintain the environment the organization is located in
People Analytics - ANSWER: Utilize computers and databases to analyze patterns in
work environment
People Analytics issues - ANSWER: Make data about employee attributes. make
behavior and performance more accessible, interpretable, and actionable.
Skills necessary for HRM - ANSWER: Technical skills, Business skills, Conceptual &
Design Skills, Interpersonal skills
Technical Skills - ANSWER: Knowing what to do and how to do it
EX: Employment laws
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