What does acronym "KSA" mean? - ANSWERS-knowledge, skills, and abilities
QUESTION 2
How does the book define knowledge? - ANSWERS-Knowledge: a theoretical or
practical understanding of a subject.
QUESTION 3
How does the book define skills? - ANSWERS-Skills: proficiencies developed
through training or experience.
QUESTION 4
How does the book define abilities? - ANSWERS-Abilities: qualities that enable a
person to perform a particular task; abilities are more stable and enduring than
skills.
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STUDY GUIDE
QUESTION 5
Describe the purpose of recruitment. - ANSWERS-To find a large pool of
applicants who are qualified for a position
QUESTION 6
What are the factors that influence a "promotion-from-within" policy? -
ANSWERS-.employees are familiar with the people, procedures, policies, and
special characteristics of the organization. A second reason for internal recruitment
is that employees are likely to feel more secure and loyal to an organization when
it gives them opportunities for advancemen
QUESTION 7
What criterion do organizations think should be used for transfers? - ANSWERS-
whether seniority, or performance and merit, should be used as the criterion
QUESTION 8
What criterion do unions think should be used for transfers? - ANSWERS-
Seniority
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STUDY GUIDE
QUESTION 9
What is job rotation? - ANSWERS-Rotating between positions within an
organization
QUESTION 10
What is the purpose of a job posting? - ANSWERS-extends an open invitation to
all employees, through prominent display of notice, to apply for a job vacancy.
QUESTION 11
List three examples of when a job posting might be seen by an employee. -
ANSWERS-company website, they can also be found on bulletin boards, in
company newsletters, circulated in employee lounges, in email notifications, and
announced at staff meetings.
QUESTION 12
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STUDY GUIDE
Define the term "employee referral." - ANSWERS-are essentially word-of-mouth
advertisements that generally involve rewarding employees for referring skilled job
applicants to an organization.
QUESTION 13
What is the most common source of external recruiting in most industries? -
ANSWERS-Job postings on company websites
QUESTION 14
In what type of situations are employment agencies used? - ANSWERS-For
professional/managerial workers, and skilled workers
QUESTION 15
What industries are most likely to use trade associations as a recruitment source? -
ANSWERS-Construction
QUESTION 16
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