BA 342 Exam 1 UPDATED ACTUAL Questions and CORRECT ANSWERS
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Course
BA 342
Institution
BA 342
BA 342 Exam 1 UPDATED ACTUAL
Questions and CORRECT ANSWERS
- CORRECT ANSWER-
Article:
Creating an Ethical Workplace Culture, by Dori Merinert
○ 6Elements of an Ethics and Compliance Program - CORRECT ANSWER- - How can
you trust that your workers will do the right thing?
- 2013, 41% of ...
BA 342 Exam 1 UPDATED ACTUAL
Questions and CORRECT ANSWERS
- CORRECT ANSWER- ✔✔
Article:
Creating an Ethical Workplace Culture, by Dori Merinert
○ 6Elements of an Ethics and Compliance Program - CORRECT ANSWER- ✔✔- How can
you trust that your workers will do the right thing?
- 2013, 41% of US workers said that they observed illegal or unethical practices in the
workplace
○ 6Elements of an Ethics and Compliance Program
■ Written standards of ethical workplace conduct
■ Training on standards
■ Company resources that provide advice on ethics issues
■ A process to report potential violations confidentially or anonymously
■ Performance evaluations of ethical conduct
■ Systems to discipline violators.
- Ethical Danger Zones:
Euphemisms.
Lowered thresholds.
Rationalization.
Avoidance.
Fear of retaliation
Conflicting goals
Article:
The Fraud Triangle - CORRECT ANSWER- ✔✔● Opportunity
○ Element which businesses have the most control
,○ Created by weak internal controls, poor management oversight, and/or through use of ones
position and authority
○ Failure to establish adequate procedures to detect fraudulent activity also increases the
opportunities fraud for to occur
● Motivation (Pressure/Incentive)
○ Can be financial motivations but addictions to drugs or gambling can also motivate
someone to commit fraud
● Rationalization
○ Frame of mind or ethical character that allows employees to intentionally misappropriate
cash or other organizational assets and justify their dishonest actions
○ Common rationalizations include making up for being underpaid or replacing a bonus that
was deserved but not received
Values Based Framework for Ethical Decision Making Process - CORRECT ANSWER-
✔✔Ethical Decision-Making Process
Step #1: Awareness: What are the ethical concerns or issues?
Step #2: Facts: What is known or unknown in this situation?
Step #3: Stakeholders: What individuals or groups are affected or will be affected?
Step #4: Standards: Are there any laws, policies or professional standards that apply to this
situation?
Step #5: Values: What personal or organization values apply?
Step #6: Options/Action: What options do you have? What actions will you take?
Why take BA342? Theme of class - CORRECT ANSWER- ✔✔Responsibility
, Responsibility and Responsibility Leadership definitions - CORRECT ANSWER- ✔✔○
Responsibility - the ability or authority to act or decide on one's own without supervision
○ Responsible leadership - making business decisions that takes into account stakeholders
such as workers, clients, suppliers, the environment, the community, and future generations
Snapshot cases (Ashley Madison, Chipotle, Volkswagen, FIFA) - CORRECT ANSWER-
✔✔○ Ashley Madison - website for affairs that leaked the userlist on accident (caused
divorces, suicides, ruined reputations.)
○ Chipotle - all the food prep scandals
○ Volkswagen - Dieselgate
○ FIFA - corruption involving FIFA world cup locations
Smeal Strategic Plan (14-19)
4 key culture elements - CORRECT ANSWER- ✔✔○ Providing extraordinary education
○ Highest quality research
○ Building our Culture of:
■ Integrity
■ Diversity
■ Service
■ Sustainability
CISCO Video Case on Responsibility - CORRECT ANSWER- ✔✔○ Corporate & social
responsibility - what are they doing to impact the world?
○ Examples:
■ Malaysia - CISCO sensors to measure energy efficiency
■ Africa - Ebola & Nethope; help design communication network
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