1. People are the common element in all social organizations.
f f f f f f f f
TRUE
2. Organizational goals are an organization's short- and long-term outcomes that human
f f f f f f f f f f
resource management aims to support and enable.
f f f f f f f
TRUE
3. The field of human resource management is unrelated to key organizational goals, product-
f f f f f f f f f f f f
market plans, technology, and innovation.
f f f f f
FALSE
4. Since human resource management is central to all organizations, all organizations have a
f f f f f f f f f f f f
dedicated human resource department.
f f f f
FALSE
5. A new venture or micro-business might initially have the entrepreneur perform HR related
f f f f f f f f f f f f
tasks.
f
TRUE
6. Strategies for businesses are formulated at three levels: corporate, a major business activity,
f f f f f f f f f f f f
and employee.
f f
FALSE
1-2
,Human Resource Management
f f
7. Employee salaries may account for more than 65% of the operating expenses in many
f f f f f f f f f f f f f
organizations.
f
FALSE
8. Using the focus strategy, a firm concentrates on a segment of the market, competing on the
f f f f f f f f f f f f f f f
basis of either differentiation or cost leadership.
f f f f f f f
TRUE
9. Many organizations are now including specific strategies that directly consider their
f f f f f f f f f f
employees, such as a strategy to become one of Canada's "Top 50 Best Managed
f f f f f f f f f f f f f f
Companies."
f
TRUE
10. Economic boom and bust business cycles are experienced the way same across the
f f f f f f f f f f f f
country.
f
FALSE
11. Economic forces are defined as economic factors facing Canadian business, including
f f f f f f f f f f
historical trends, global trade forces, and the force to increase one's own competitiveness and
f f f f f f f f f f f f f f
productivity levels.
f f
FALSE
12. Canada's international trade advantage is due to its geographical location and multicultural
f f f f f f f f f f f
population.
f
FALSE
13. Companies can gain accreditation in productivity optimization processes through
f f f f f f f f
organizations like the International Association for Six Sigma Certification.
f f f f f f f f f
FALSE
1-3
, Human Resource Management
f f
14. Recruiting or developing innovative staff to create a culture of innovation within the
f f f f f f f f f f f f
organization is an example of a progressive human resource strategy.
f f f f f f f f f f
TRUE
15. Firms with nonroutine production processes (such as advertising firms), benefit more from
f f f f f f f f f f f
flexible human resource practices that nurture creativity, innovation, and entrepreneurship than
f f f f f f f f f f f
those that focus on predicting employee performance.
f f f f f f f
TRUE
16. Integrating digital information systems has allowed for more effective knowledge
f f f f f f f f f
management.
f
TRUE
17. Primary and extractive industries currently account for most of the national wealth in
f f f f f f f f f f f f
Canada.
f
FALSE
18. The recent shift in employment from extractive industries to service industries has
f f f f f f f f f f f
increased the need for innovative thinking within organizations.
f f f f f f f f
TRUE
19. Moving from a factor-based to a knowledge-based economy is a trend witnessed only in
f f f f f f f f f f f f f
North America.
f f
FALSE
20. With an increased reliance on knowledge workers, organizations also start to face
f f f f f f f f f f f
challenges associated with employees hiding and withholding knowledge.
f f f f f f f f
TRUE
21. Educational attainment is the average academic level required to work at a particular job.
f f f f f f f f f f f f f
FALSE
22. Educational attainment is keeping pace with the growing knowledge-based economy.
f f f f f f f f f
FALSE
1-4
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