CVS Pharmacy Tech Study Guide Questions and Answers | Latest Version | 2024/2025 | Rated A+
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CVS Pharmacy Tech Study
Institution
CVS Pharmacy Tech Study
CVS Pharmacy Tech Study Guide
Questions and Answers | Latest Version
| 2024/2025 | Rated A+
How should a pharmacy technician handle a situation where a medication is out of stock?
Notify the pharmacist, check for alternative medications, and inform the patient about the
delay.
What sho...
CVS Pharmacy Tech Study Guide
Questions and Answers | Latest Version
| 2024/2025 | Rated A+
How should a pharmacy technician handle a situation where a medication is out of stock?
✔✔ Notify the pharmacist, check for alternative medications, and inform the patient about the
delay.
What should a pharmacy technician do if a patient asks for a medication that they have never
heard of?
✔✔ Refer the patient to the pharmacist for further information and guidance.
Why is it important to store medications in a clean, organized manner?
✔✔ To prevent contamination, ensure proper shelf life, and enhance workflow efficiency.
How can a pharmacy technician help a patient understand the proper way to take their
medication?
✔✔ Provide clear, easy-to-understand instructions and refer the patient to the pharmacist for
further clarification if necessary.
1
,What should a pharmacy technician do if they notice a medication with an expired label?
✔✔ Remove the medication from the shelf, check for any recalls, and notify the pharmacist for
proper disposal.
What steps should be taken to ensure patient confidentiality in the pharmacy?
✔✔ Protect patient information, avoid discussing patient details in public areas, and comply with
HIPAA guidelines.
How should a pharmacy technician handle a medication error?
✔✔ Report the error immediately to the pharmacist, document it, and follow the appropriate
protocols for correction.
Why is it important to verify insurance information before filling a prescription?
✔✔ To ensure coverage and prevent delays in dispensing the medication.
What should a pharmacy technician do if they find a prescription that appears to be altered or
tampered with?
✔✔ Report it to the pharmacist immediately for verification and potential investigation.
2
,What is the role of a pharmacy technician in assisting patients with over-the-counter (OTC)
products?
✔✔ Recommend appropriate OTC options based on the patient's needs, and advise them to
consult with the pharmacist if they need further guidance.
How can pharmacy technicians ensure that medications are dispensed accurately?
✔✔ Double-check medication names, dosages, and patient information before handing the
prescription to the patient.
What should a pharmacy technician do if a patient has questions about potential side effects of
their medication?
✔✔ Refer the patient to the pharmacist for a detailed explanation and offer general guidance on
possible side effects.
What actions should a pharmacy technician take if a prescription is missing necessary
information, such as dosage or directions?
✔✔ Contact the prescribing doctor for clarification before processing the prescription.
3
, Why is it important for a pharmacy technician to stay organized in a busy pharmacy
environment?
✔✔ To ensure efficiency, reduce errors, and maintain a smooth workflow.
What should a pharmacy technician do if a patient requests a medication that requires a
prescription but they don’t have one?
✔✔ Inform the patient that a prescription is necessary and encourage them to contact their
doctor.
What should a pharmacy technician do if a patient appears to be having an allergic reaction to a
medication?
✔✔ Report the reaction to the pharmacist immediately and assist in managing the situation
according to established protocols.
How does a pharmacy technician help prevent medication errors?
✔✔ By double-checking prescriptions, verifying patient information, and ensuring correct
labeling.
4
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