MSSC Quality Exam with correct
Answers
Your supervisor asked you to log the coolant levels on machines. You are not sure how
to do this. What do you do? - Answers -Ask for help
What information can give you the best information about the effectiveness of your
company's quality system? - Answers -Number of defects
When performing an in-process audit, why is it important to keep a checklist? - Answers
-To ensure that the results are more uniform
You are auditing the shipping department and discover a non-conforming label. The
shipping supervisor corrects it immediately. Should you still document the discrepancy?
- Answers -Yes because it's important to document all findings
What is a third party auditor? - Answers -Someone from outside the
organization/company.
Which statement best describes a quality audit program. A quality audit
program_______ - Answers -Is a system that controls all of the auditing functions
You are an auditor performing an end-item product audit. What are you looking for? -
Answers -Quality of the finished product
Your audit team has been assigned to audit the production floor. Which of these areas
are you most likely to be auditing - Answers -Device calibration records
During an audit of the production department, it was discovered that an incorrect label
was applied to a motor mount. Notes from a previous audit indicate that this problem
has happened before. This finding was documented and a corrective action was issued.
The motor line is audited annually. What should be done to address this corrective
action? - Answers -Check the labels at application and document the process
What determines how often calibration on tools is performed? - Answers -Stability of the
tool
Measuring devices must be _________ at regular intervals to maintain their accuracy. -
Answers -Calibrated
, You are about to inspect a part measurement using a caliper. The first thing you do
when grabbing the tool is to check the calibration label for the most important piece of
information which is what? - Answers -The due date for the next calibration
How often should Surface finish gauges be calibrated? - Answers -Based on company
calibration standards
What does calibration mean? - Answers -Calibration adjusts a device to a standard
Which is the most important component to a quality system? - Answers -Continuous
improvement policies
External quality is best measured by - Answers -The customer
Name three problem analysis tools: - Answers -Brainstorming, Cause and Effect
Diagrams, Root Cause Analysis
What are quality metrics used for? - Answers -Establishing measurements for improving
processes
You have been assigned to investigate a problem in the shipping department with
orders getting shipped late. When starting your investigation, you should make sure you
- Answers -Listen and use all available information sources
While performing inventory, you notice a discrepancy with some parts. You segregate
them and place them in a bin with a hold tag. The hold tag means that - Answers -The
parts require additional investigation
Your boss assigned you to work on a very important job that must ship this afternoon. In
your hurry, you accidentally bump the fixture you needed to use and it falls on the
ground. It doesn't look broken however; it was pre-adjusted to meet a specific standard.
What should you do? - Answers -Recheck the fixture's adjustment to the standard to
ensure it is still set properly
You mastered a dial indicator to a gauge block that measures 2.5" in length. You are
now inspecting parts and your first part measures 0.05" on the dial indicator, What is the
actual length of the part? - Answers -2.55"
As the quality inspector it is your job to check the torque. What is the best tool to use? -
Answers -A calibrated torque wrench
A gauge block is used to - Answers -Eliminate indicator measurement error
You are completing a corrective action report and are entering information into the
results section. What information should the results section contain? - Answers -Data
that demonstrates the effectiveness of the corrective action
Answers
Your supervisor asked you to log the coolant levels on machines. You are not sure how
to do this. What do you do? - Answers -Ask for help
What information can give you the best information about the effectiveness of your
company's quality system? - Answers -Number of defects
When performing an in-process audit, why is it important to keep a checklist? - Answers
-To ensure that the results are more uniform
You are auditing the shipping department and discover a non-conforming label. The
shipping supervisor corrects it immediately. Should you still document the discrepancy?
- Answers -Yes because it's important to document all findings
What is a third party auditor? - Answers -Someone from outside the
organization/company.
Which statement best describes a quality audit program. A quality audit
program_______ - Answers -Is a system that controls all of the auditing functions
You are an auditor performing an end-item product audit. What are you looking for? -
Answers -Quality of the finished product
Your audit team has been assigned to audit the production floor. Which of these areas
are you most likely to be auditing - Answers -Device calibration records
During an audit of the production department, it was discovered that an incorrect label
was applied to a motor mount. Notes from a previous audit indicate that this problem
has happened before. This finding was documented and a corrective action was issued.
The motor line is audited annually. What should be done to address this corrective
action? - Answers -Check the labels at application and document the process
What determines how often calibration on tools is performed? - Answers -Stability of the
tool
Measuring devices must be _________ at regular intervals to maintain their accuracy. -
Answers -Calibrated
, You are about to inspect a part measurement using a caliper. The first thing you do
when grabbing the tool is to check the calibration label for the most important piece of
information which is what? - Answers -The due date for the next calibration
How often should Surface finish gauges be calibrated? - Answers -Based on company
calibration standards
What does calibration mean? - Answers -Calibration adjusts a device to a standard
Which is the most important component to a quality system? - Answers -Continuous
improvement policies
External quality is best measured by - Answers -The customer
Name three problem analysis tools: - Answers -Brainstorming, Cause and Effect
Diagrams, Root Cause Analysis
What are quality metrics used for? - Answers -Establishing measurements for improving
processes
You have been assigned to investigate a problem in the shipping department with
orders getting shipped late. When starting your investigation, you should make sure you
- Answers -Listen and use all available information sources
While performing inventory, you notice a discrepancy with some parts. You segregate
them and place them in a bin with a hold tag. The hold tag means that - Answers -The
parts require additional investigation
Your boss assigned you to work on a very important job that must ship this afternoon. In
your hurry, you accidentally bump the fixture you needed to use and it falls on the
ground. It doesn't look broken however; it was pre-adjusted to meet a specific standard.
What should you do? - Answers -Recheck the fixture's adjustment to the standard to
ensure it is still set properly
You mastered a dial indicator to a gauge block that measures 2.5" in length. You are
now inspecting parts and your first part measures 0.05" on the dial indicator, What is the
actual length of the part? - Answers -2.55"
As the quality inspector it is your job to check the torque. What is the best tool to use? -
Answers -A calibrated torque wrench
A gauge block is used to - Answers -Eliminate indicator measurement error
You are completing a corrective action report and are entering information into the
results section. What information should the results section contain? - Answers -Data
that demonstrates the effectiveness of the corrective action
