Hobby Lobby Cashier Exam/ 67 Questions with Definitive Solution.
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Course
Hobby Lobby Cashier
Institution
Hobby Lobby Cashier
Hobby Lobby Cashier Exam/ 67 Questions with Definitive Solution.
What question are you to ask the customer before beginning the transaction? - Answer: "Did you find everything okay?"
What do you tell the customer at the end of every transaction? - Answer: "Thank you for shopping at Hobby Lob...
Hobby Lobby Cashier Exam/ 67 Questions with
Definitive Solution.
What question are you to ask the customer before beginning the transaction? - Answer: "Did
you find everything okay?"
What do you tell the customer at the end of every transaction? - Answer: "Thank you for
shopping at Hobby Lobby"
When opening the register, the cashier will accompany the next customer to his/her line (T/F) -
Answer: True
When giving a customer change from a cash purchase, cashiers are required to repeat the
amount of change to be returned, and count the change back while giving it to the customer
(T/F) - Answer: True
Employees are allowed to have food and/or drinks at the front end (T/F) - Answer: False
Page 1 of 9
, It is the responsibility of each cashier and the CSM to ensure no more than two to three (2-3)
customers are waiting in line to be checked out (T/F) - Answer: True
If a customer is dissatisfied with an item or service, it is acceptable for a cashier to handle the
situation without getting a member of management involved (T/F) - Answer: False
When a customer attempts to purchase merchandise with no price tag you must: (MC) -
Answer: Call a department person or a member of management for a "Code 4" to get the price
of the item and to find out if the item is a "your price" item
Code 1 - Answer: Customer Service
Code 2 - Answer: Change Needed
Code 3 - Answer: Refund
Code 4 - Answer: Price Check
Code 5 - Answer: Shopping Cart Retrieval
Code 6 - Answer: Department Returns
Code 7 - Answer: Management
Code 8 - Answer: Stockman Clean Up
Code 9 - Answer: Box or Trash Pick Up
Code 10 - Answer: Security Problem
Page 2 of 9
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