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CVA Exam Practice Questions and Answers 100% Pass
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CVA Exam Practice Questions and Answers 100% Pass A good way to determine the best service for your clients is by: - ANSWER-better understanding them by asking questions and effectively listening to their responses. When dealing with clients, which of the following do you not want to do? - ANS...

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  • November 18, 2024
  • 38
  • 2024/2025
  • Exam (elaborations)
  • Questions & answers

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  • cva exam practice questions and answers 100 pass

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CVA Exam Practice Questions and
Answers 100% Pass

A good way to determine the best service for your clients is by: - ANSWER✔✔-better

understanding them by asking questions and effectively listening to their responses.


When dealing with clients, which of the following do you not want to do? -

ANSWER✔✔-Treat every client the same.


Because the doctor actually examines their pet, clients feel that interaction influences

them more than interaction with other staff members. T/F - ANSWER✔✔-False


Fill in the blank, "They don't care how much you _______, until they know how much

you care". - ANSWER✔✔-Know.


Why is the location of the veterinary hospital important? - ANSWER✔✔-Convenient &

saves time


Most clients say the yellow pages were their main source of referral. T/F -

ANSWER✔✔-False


Employees working in the veterinary field see the exact same situation every day. T/F -

ANSWER✔✔-False



Copyright ©SOPHIABENNETT 2025 ACADEMIC YEARALL RIGHTS RESERVED. Page 1/38

,When working in a veterinary hospital, 'adjusting to change' is important. Which is an

example of that? - ANSWER✔✔-New Drugs/Medications & Working with different

veterinarians


The number one cause of a person's failure to perform is the inability to

______________. - ANSWER✔✔-Follow instructions.


Professionalism is largely based on: - ANSWER✔✔-Appearance & behavior


Record keeping is ___________ responsibility. - ANSWER✔✔-The receptionists,

veterinarians, and vet tech


You are responsible for __________ safety. - ANSWER✔✔-The animal, your own, and

co-workers


Teamwork only applies to those individuals that work as technicians. T/F -

ANSWER✔✔-False; it applies to everyone


What makes good teamwork? - ANSWER✔✔-Being helpful, sticking together, and

anticipating the needs of others


There is no need to be a "people person" when working in the veterinary field since the

patients are animals. T/F - ANSWER✔✔-False; at the end of every leash there is a

person


Doing "a little bit more' for customers provides a excellent customer service. T/F -

ANSWER✔✔-True

Copyright ©SOPHIABENNETT 2025 ACADEMIC YEARALL RIGHTS RESERVED. Page 2/38

,Clients that rely entirely on your confident recommendations behave in such a manner

because... - ANSWER✔✔-they are unable or unwilling to make the decision on their

own.


What is a client's greatest single expectation with regard to staff? - ANSWER✔✔-

Keeping your word.


A _______ reputation spreads quicker than a _______ one. - ANSWER✔✔-bad, good


The front of an animal is referred to as? - ANSWER✔✔-Anterior


The term that refers to the middle or midline is? - ANSWER✔✔-Medial.


The directional term "caudal" indicates what when referring to a pet's anatomy? -

ANSWER✔✔-Toward the back or tail of the animal


When asked to place an animal in a "lateral recumbent position", you should place it -

ANSWER✔✔-On its side, away from the midline


A prefix is a word element that is attached to the ____________ of a word. -

ANSWER✔✔-Front.


Hyperthermic refers to? - ANSWER✔✔-Above normal temperature.


The prefix "Brady" means the opposite of which other prefix? - ANSWER✔✔-Tachy


If the veterinarian asked you to give a pet a "subcutaneous injection", where would you

place the needle? - ANSWER✔✔-Under the skin


Copyright ©SOPHIABENNETT 2025 ACADEMIC YEARALL RIGHTS RESERVED. Page 3/38

, The musculoskeletal system includes which of the following? - ANSWER✔✔-Muscles,

bones, and joints


Which of the following words refers to the liver? - ANSWER✔✔-Hepato.


What body system & part does "entero" refer to? - ANSWER✔✔-The digestive system /

the intestines


If a pet was diagnosed with "osteosarcoma", what body part does it have cancer in? -

ANSWER✔✔-The bone


The suffix "-ectomy" refers to? - ANSWER✔✔-To cut out.


The suffix "-osis" refers to? - ANSWER✔✔-A condition of the organ.


What instrument would a veterinarian use to view inside an animal's stomach? -

ANSWER✔✔-Gastroscope


An example of a word terminal would be? - ANSWER✔✔--ic or -ia


Name a potential hazard found in a storage area. - ANSWER✔✔-Hazardous chemicals,

large boxes, and heavy boxes


When lifting, hold objects _______________. - ANSWER✔✔-Close to your body.


A cat scratch isn't considered an injury. T/F - ANSWER✔✔-False


If a clinic has more than ___________employees, they need to post the form 200. log of

occupational injuries and illnesses. - ANSWER✔✔-10

Copyright ©SOPHIABENNETT 2025 ACADEMIC YEARALL RIGHTS RESERVED. Page 4/38

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