PSE WINDOW CLERK EXAM LATEST UPDATE THIS YEAR
ALL 300 QUESTIONS AND CORRECT DETAILED ANSWERS
JUST RELEASED
PSE Window Clerk Exam
Preferred services that usually offer the customer the best value is:
a.) First-Class Mail and Parcel Post
b.) Parcel Select and Priority Mail
c.) Priority Mail Express and First-Class Mail
d.) Priority Mail Express and Priority Mail
D.) Priority Mail Express and Priority Mail
A customer wants to mail fewer than 5,000 flat-sized mail pieces to everyone in a specific
area. The SSA may offer the service:
a) Every Door Direct Mail - Retail
b) General Delivery
c) Global Express Guaranteed
d) Hold for pick up
A) EDDM
Regardless of weight up to 70 pounds, the price that applies to USPS Retail Ground parcels
measuring over 108 inches but not more than 130 inches in combined length and girth is:
a) Weight Pricing
b) Dimensional pricing
c) Non-machinable surcharge
d) Oversized pricing
1
,Page 2 of 62
d) Oversized pricing
The maximum length and girth for Priority Mail is:
a) 105 inches
b) 106 inches
c) 107 inches
d) 108 inches
D) 108 inches
Does the Postal Service receive tax dollars for operating expenses?
No
What does the Postal Service rely on to fund its operations?
The sale of postage, products, and services
What's the Postal Service's responsibility of mail?
To preserve and protect the security and sanctity of the mail in its custody from tampering.
Postal Service employees are mandated by federal law to _____ and _____ all mail placed in
its ____.
Preserve, protect, custody.
Investigates theft by non-employees and contract employees
Postal Inspectors
Investigate theft by employees
OIG Agents
2
,Page 3 of 62
Who empowered the U.S. Postal Inspection Service to investigate postal offense and postal-
related civil matters?
Congress
What four terms is the Postal Service associated with?
Mail, trust, patriotism and federal government
Practice Actively Attending by remembering S.O.L.E.R. What does it stand for?
Squarely face the person
Open your posture
Lean towards the sender
Eye contact maintained
Relax while attending
In the absence of value, ___ usually becomes the determining decision criteria.
Price
Define A+GIST
Acknowledge/Greet, Inquire, Suggest, and Thank
What are the Postal Service's Competitive Products?
Shipping Services
Any mailable item that weighs ___ or less can be sent by First-Class Mail.
13 ounces
What does the price of First-Class Package Service-Retail include? (Forwarding/Return)
3
, Page 4 of 62
Forwarding for up to 12 months and return service if the mail piece is undeliverable.
What shipping service can packages over 108 inches ship through?
USPS Retail Ground
What service is the Postal Service market dominant with no competition?
Mailing services
What kind of items must be mailed as First-Class mail, Priority mail, or upgraded to priority
mail express?
Handwritten or typewritten personal correspondence such as bills or statements of account,
postcards, and Business Reply Mail
What class of mail are authorized publications such as magazines and newspapers whose
primary purpose is transmitting information?
Periodicals
What qualifies a mailer for USPS Marketing Mail?
Mailers must have at least 200 pieces or 50 pounds of pieces per mailing
What qualifies a customer for Every Door Direct Mail (EDDM)?
Customers that mail 5,000 or fewer flat-sized mail pieces within an area serviced by a single
post office
How does a shipment qualify for Library Mail?
It must be sent to, from or between educational organizations, museums and other qualified
organizations
4
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller STUVIAGRADES. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $24.99. You're not tied to anything after your purchase.
