MA Salesperson Exam Module 12: Consumer Protection Laws Mostly Tested Questions and Correct Answers (100% Pass)
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Course
MA Salesperson
Institution
MA Salesperson
Consumer Protection Act, MGL 93A
§ Allow for private right of action
o Law is designed to protect consumers from unfair and deceptive
practice employed by some businesses
o Empower consumer who feel like they have be unfairly deceived by
a business with their ability to easily bring a cl...
✓ if the business makes a reasonable settlement offer that the
prospective plaintiff rejects, then the court may limit the plaintiff's
recovery to the amount of the settlement offer
To fall under 93A
✓ § Must involve a business
✓ · Private party sales (those that do not involve a business) are not
covered
✓ § Consumer must have suffered actual monetary damages or be able
to prove that the unfair business practice may cause a loss of money or
property
✓ Complaining party must write a 30-day demand letter, send it to
offending business, and five the business 30 days to respond
Puffing
✓ overselling a property in a misleading way
Examples of practices that fall under MGL93A
Master01 | November, 2024/2025 | Latest update
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