Mental issues Right Ans - Any psychiatric or psychological disorder
characterized by an illness that affects cognition, perception, or
communication, which significantly interferes with performance of major life
activities, such as social interaction, learning, thinking, communicating, or
sleeping.
Insanity Right Ans - A legal term for mental illness of such severity that
cannot be held responsible for his/her act.
Mental illness is more common than Right Ans - cancer, diabetes, and heart
disease
Serious Mental Illness (SMI) Right Ans - individuals who exhibits emotional
or behavioral functioning which is so impaired as to interfere with their
capacity to remain in the community without supportive treatment.
When responding to suicidal subjects, what is important in regards to
communication? Right Ans - Trying to communicate or negotiate
A cover officer or the officer with less lethal needs to be Right Ans - present
Use reasonable restraints when transporting Right Ans - suicidal subjects
What are the types of psychological disorders? Right Ans - 1. Mood
2. Psychotic
3. Personality
Common types of mental illness Right Ans - 1. Schizophrenia
2. Anxiety/PTSD
3. Depression
4. Bi-polar
5. Traumatic brain injury (TBI)
What always remains a top priority on a scene with possible mental illness
cases? Right Ans - officer safety
Behavior change staircase Right Ans - 1. Active listening skills (ALS)
Active listening skills (ALS) Right Ans - 1. Initial contact
2. Intel gathering
3. Demonstrates you are listening
Empathy Right Ans - Demonstrates an understanding from their
perspective
Avoid saying "I understand exactly how you feel"
Develop Rapport Right Ans - Relationship for working together
Influence Right Ans - Introduce problem solving
Behavior change Right Ans - Agreement, enact positive problem solving
Rapport building Right Ans - Listen to the person
Give your full attention
Empathy
Show sincerity
Patient motivation Right Ans - Request specific information
"Are you hearing voices other than mine right now?"
"Are you frightened of something?"
Focus on Behavior Right Ans - You're not trying to diagnose their disorder
Observe and deal with the behavior
A suicidal person may pose a Right Ans - threat to officers
Any violations of public health statutes should be Right Ans - reported to
the city or county health departments
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